Automic Workload Automation

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Automic supporting applications

  • 1.  Automic supporting applications

    Posted 06-14-2018 11:25 AM

    Hi All,

     

    I have few queries about the application support in Automic. below are they -

    1. Does Automic supports Solar Wind application like SAP/remedy?

    2. Is it possible to extract an attachment from an email which is being sent by Solar Wind application and send it to a particular destination?

     

    Thanks,

    Bhaskar



  • 2.  Re: Automic supporting applications

    Posted 06-15-2018 06:43 AM

    Hi

     

    at least for 2# I can answer you:

     

    Not out of the box. there exists a RA soluton calles email agent that is able to handle incoming mails & attachments.

     

    But if its a fixed redirection - why don't you use a redirection on your SMTP Server?

     

    cheers, Wolfgang



  • 3.  Re: Automic supporting applications

    Posted 06-18-2018 10:01 AM

    can you tell me more about the RA email agent or can you please provide me any documentation link.?



  • 4.  Re: Automic supporting applications

    Posted 06-18-2018 02:27 PM

    I believe Wolfgang is referring to this:  Mail Integration Solution (the documentation in on the Resources tab)



  • 5.  Re: Automic supporting applications

    Posted 06-19-2018 03:48 AM

    THX LuuLe exactly this I was thinking of.



  • 6.  Re: Automic supporting applications

    Posted 07-17-2018 05:02 AM

    Hi Bhaskar900,

     

    Regarding your first question "Does Automic support Solar Wind application like SAP/remedy?": 

     

    • We do have a solution for SAP, namely the SAP agent
    • For Remedy there is no out-of-the-box integration, but you can use a WebService REST agent to interact with its REST API.
    • SolarWinds seems to be a different software - not totally sure if I understood your question. However it also features a REST API. A quick Google search took me to this page : Home · solarwinds/OrionSDK Wiki · GitHub 

     

    Best regards,

    Antoine