Automic Workload Automation

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JDE RA Stops Processing Jobs

  • 1.  JDE RA Stops Processing Jobs

    Posted 09-19-2018 01:56 PM

    Hello,

    We've had some issues appear every few months where though the JDE RA Agent is up and running, it stops processing any requests.

    It will appear like jobs are submitted, however, they are never appearing as completed in Automic.  We do see that in JDE the jobs had executed successfully, but since that result does not appear to come back, they just sit in the queue.  The way around this is to restart the RA Agent and then everything continues as normal.

    I did find a potential fix for this in the latest version of the RA, so before we install this in our DEV environment, I'd like to know if anyone has had success with this version actually resolving that issue.

    Please let me know.

    Thanks!



  • 2.  Re: JDE RA Stops Processing Jobs

    Posted 02-11-2019 02:03 AM

    Hello,

     

    I have to in-source Automic 12.0 with JDE RA Agent 2.0 with same problem.

    Is it helps for you, latest version for JDE RA Agent ?

    Or you still restart agent ?

     

    In my situation Automic Engine have installed on Windows server.

     

    Right now our existing outsource just move critical batch back to JDE scheduler.

     

    Thank you.