We’ve had a couple of questions about this, so I thought I’d
make a post to help provide some clarification. Regarding the following from
our documentation:
https://docs.automic.com/documentation/webhelp/english/AWA/12.0/DOCU/12.0/AWA%20Guides/help.htm#AWA/Admin/admin_security_engine.htm
The Service Manager doesn’t appear to be connected to much directly
(via a line), at least according to the diagram provided under, “Set-up
Firewall and Port Configuration” on the page referenced above. With this in
mind, there is some additional information that we can provide.
An Agent starts and first
attempts contact with the CP via the setting that is specified in its .ini file
(cp=). When you start server processes or agents via the User Interface or with
the script element MODIFY_SYSTEM, the WP selects a CP and then the CP contacts
the responsible Service Manager over port 8871. When starting via the Service
Manager Dialog, a connection is attempted over the port defined for the Service
Manager (default 8871) to the computer/phrase requested via the Dialog. If the
connection is made, the Service Manager on the machine where the Agent resides
should then be able to start the Agent, after which the Agent will communicate
its status to the Automation Engine via port 2217 by default if it can
establish a connection.
Additional input is welcome
and appreciated.