Automic Workload Automation

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Best way to Stop the UC4

  • 1.  Best way to Stop the UC4

    Posted 05-16-2018 02:07 AM

    We are using Oracle DB in our system and it's going to be down for some time due to remediation.

     

    What will be the best way to stop the Automic during these period.

     

    I've two options two take down the Automic(UC4 11.2).

    1. Stopping the UC4 services from Main Server and to completely shutdown the UC4

    2. Instead, I'm thinking to stop the client so that no jobs will run. Is this is a preferable approach?, if yes do we have stop client 0 as well?



  • 2.  Re: Best way to Stop the UC4

    Posted 05-16-2018 02:49 AM

    Hi

     

    for PROD and any "important" ENV I would Shut down the Automation Engine Services.

     

    for sandboxes, test, dev, ... etc. its enough to stop the client.

     

    BTW: Client 0 will always be stopped (there is no possibility to start) because its the "CONFIG" - client

     

    cheers, Wolfgang



  • 3.  Re: Best way to Stop the UC4

    Posted 05-16-2018 03:23 AM

    Thank you, so does this mean I've to kill all CP's and WP's?



  • 4.  Re: Best way to Stop the UC4

    Posted 05-16-2018 03:39 AM

    If you use SMGR you can choose in Contex menu shutdown uc4 system - thats the corrct way.

     

    cheers, Wolfgang



  • 5.  Re: Best way to Stop the UC4

    Posted 05-16-2018 03:51 AM

    Unfortunately, we are not using SMGR.



  • 6.  Re: Best way to Stop the UC4

    Posted 05-16-2018 03:56 PM

    if you are not using the smgr the documentation say

     

    Shut down the Automation Engine. (Server computer)

    Shutdown:

    • Find out the Process ID pid:
      ps -ef|grep ucsrv
    • End a server process:
      kill -TERM pid

     

    more details see the documentation "Installing the Automation Engine for UNIX"

     

    I would recommend to use the smgr if possible

     

    Thomas 

     



  • 7.  Re: Best way to Stop the UC4

    Posted 05-19-2018 05:36 PM

    Update, I've been trying to install the Service Manager Dialog program and

    able to install it in one of our windows server. However, I am not able to

    connect to our main server(Linux Box) from this dialog program.

    The Linux host has the same port number as well.

     

    On 17 May 2018 at 01:26, kreth02 <communityadmin@communities-mail.ca.com>



  • 8.  Re: Best way to Stop the UC4

    Posted 05-22-2018 04:06 PM

    Any error messages?

     

    cheers, Wolfgang



  • 9.  Re: Best way to Stop the UC4

    Posted 05-24-2018 05:03 AM

    No error messages, I think it's due to firewall. I am not able to ping as well.

    I will update soon.

     

    Thanks a lot for your support.



  • 10.  Re: Best way to Stop the UC4

    Posted 06-08-2018 01:03 AM

    Finally I was able to connect to both CLI and Dialog Process of Service manager.

    I had to give the IP of the AE Server instead of the hostname in Dialog process and there was a host name issue in CLI Mode as well.

    Thanks a lot FrankMuffke & kreth02 for your support.