Automic Workload Automation

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Error occurred: com.uc4.ftpjob.FileTransferStalledException

  • 1.  Error occurred: com.uc4.ftpjob.FileTransferStalledException

    Posted 03-12-2018 04:21 AM
    Hello, facing with another issue during FT using RAFTP job:

    Agent log:

    +++++++++++++++++++++++++++++++++++++ Start of Runtime Exception ++++++++++++++++++++++++++++++++++++
    com.uc4.ftpjob.commands.AbortJobException: Job aborted.
         at com.uc4.ftpjob.commands.CommandProcessor.execCommand(CommandProcessor.java:293)
         at com.uc4.ftpjob.commands.CommandProcessor.processCommands(CommandProcessor.java:162)
         at com.uc4.ftpjob.commands.CommandProcessor$processCommands.call(Unknown Source)
         at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:40)
         at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:116)
         at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:120)
         at FtpJob.runJob(FtpAgent.groovy:304)
         at com.uc4.extensibility.types.CITAgent.dispatchJob(CITAgent.java:258)
         at com.uc4.ex.cit.CITJob.execute(CITJob.java:196)
         at com.uc4.ex.Job.run(Job.java:469)
         at com.uc4.ex.ThreadPool$RunnableDecorator.run(ThreadPool.java:53)
         at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
         at java.util.concurrent.FutureTask.run(FutureTask.java:262)
         at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
         at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
         at java.lang.Thread.run(Thread.java:745)
    Caused by: com.uc4.ftpjob.FileTransferStalledException
         at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:639)
         at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:446)
         at com.uc4.ftpjob.commands.CommandProcessor.execCommand(CommandProcessor.java:257)
         ... 15 more
    ++++++++++++++++++++++++++++++++++++++ End of Runtime Exception ++++++++++++++++++++++++++++++++++++++


    Report:

    2018-03-12 08:29:50             host name = ***.xx.***.xx145.80.140.241, remote user identification  = xxxxx
    2018-03-12 08:29:50             Using SFTP private key file: /home/uc4/id_rsa
    2018-03-12 08:29:50             Not using pass phrase
    2018-03-12 08:29:50             connecting on port : 6633
    2018-03-12 08:29:50             Using hosts file = /home/uc4/.ssh/known_hosts
    2018-03-12 08:29:50             Connecting to ***.xx.***.xx port 6633
    2018-03-12 08:29:50             Connection established
    2018-03-12 08:29:50             Remote version string: SSH-2.0-XFB.Gateway Unix
    2018-03-12 08:29:50             Local version string: SSH-2.0-JSCH-0.1.53
    2018-03-12 08:29:50             CheckCiphers: aes256-ctr,aes192-ctr,aes128-ctr,aes256-cbc,aes192-cbc,aes128-cbc,3des-ctr,arcfour,arcfour128,arcfour256
    2018-03-12 08:29:50             CheckKexes: diffie-hellman-group14-sha1,ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521
    2018-03-12 08:29:50             CheckSignatures: ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521
    2018-03-12 08:29:50             SSH_MSG_KEXINIT sent
    2018-03-12 08:29:50             SSH_MSG_KEXINIT received
    2018-03-12 08:29:50             kex: server: diffie-hellman-group1-sha1
    2018-03-12 08:29:50             kex: server: ssh-rsa,x509v3-sign-rsa
    2018-03-12 08:29:50             kex: server: aes128-cbc,3des-cbc
    2018-03-12 08:29:50             kex: server: aes128-cbc,3des-cbc
    2018-03-12 08:29:50             kex: server: hmac-sha1,hmac-md5,hmac-sha1-96,hmac-md5-96,hmac-sha256
    2018-03-12 08:29:50             kex: server: hmac-sha1,hmac-md5,hmac-sha1-96,hmac-md5-96,hmac-sha256
    2018-03-12 08:29:50             kex: server: none
    2018-03-12 08:29:50             kex: server: none
    2018-03-12 08:29:50             kex: server: 
    2018-03-12 08:29:50             kex: server: 
    2018-03-12 08:29:50             kex: client: ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group14-sha1,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group1-sha1
    2018-03-12 08:29:50             kex: client: ssh-rsa,ssh-dss,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521
    2018-03-12 08:29:50             kex: client: aes128-ctr,aes128-cbc,3des-ctr,3des-cbc,blowfish-cbc,aes192-ctr,aes192-cbc,aes256-ctr,aes256-cbc
    2018-03-12 08:29:50             kex: client: aes128-ctr,aes128-cbc,3des-ctr,3des-cbc,blowfish-cbc,aes192-ctr,aes192-cbc,aes256-ctr,aes256-cbc
    2018-03-12 08:29:50             kex: client: hmac-md5,hmac-sha1,hmac-sha2-256,hmac-sha1-96,hmac-md5-96
    2018-03-12 08:29:50             kex: client: hmac-md5,hmac-sha1,hmac-sha2-256,hmac-sha1-96,hmac-md5-96
    2018-03-12 08:29:50             kex: client: none
    2018-03-12 08:29:50             kex: client: none
    2018-03-12 08:29:50             kex: client: 
    2018-03-12 08:29:50             kex: client: 
    2018-03-12 08:29:50             kex: server->client aes128-cbc hmac-md5 none
    2018-03-12 08:29:50             kex: client->server aes128-cbc hmac-md5 none
    2018-03-12 08:29:50             SSH_MSG_KEXDH_INIT sent
    2018-03-12 08:29:50             expecting SSH_MSG_KEXDH_REPLY
    2018-03-12 08:29:50             ssh_rsa_verify: signature true
    2018-03-12 08:29:50             Host '***.xx.***.xx' is known and matches the RSA host key
    2018-03-12 08:29:50             SSH_MSG_NEWKEYS sent
    2018-03-12 08:29:50             SSH_MSG_NEWKEYS received
    2018-03-12 08:29:50             SSH_MSG_SERVICE_REQUEST sent
    2018-03-12 08:29:50             SSH_MSG_SERVICE_ACCEPT received
    2018-03-12 08:29:50             Authentications that can continue: password
    2018-03-12 08:29:50             Next authentication method: password
    2018-03-12 08:29:50             Authentication succeeded (password).
    2018-03-12 08:29:50             connection completed
    2018-03-12 08:29:50             Skip remote directory check false
    2018-03-12 08:29:50             sftp channel opened
    2018-03-12 08:29:50             
    2018-03-12 08:29:50             Copying from Local File System to *********
    2018-03-12 08:29:50             copy /sftp/xxxx/2/xxxxxxxxxx to /FT002533/xxxxxxx/upload/xxxxxxxxxx
    2018-03-12 08:30:55             Killing monitored command.
    2018-03-12 08:45:43             Disconnecting from ***.xx.***.xx port 6633
    2018-03-12 08:45:43             Error occurred: com.uc4.ftpjob.FileTransferStalledException
    2018-03-12 08:45:44             Retrying command attempt # 1
    2018-03-12 08:45:44             host name = ***..xx.***.xx, remote user identification  = xxxxxxx
    2018-03-12 08:45:44             Using SFTP private key file: /home/uc4/id_rsa
    2018-03-12 08:45:44             Not using pass phrase
    2018-03-12 08:45:44             connecting on port : 6633
    2018-03-12 08:45:44             Using hosts file = /home/uc4/.ssh/known_hosts
    2018-03-12 08:45:44             Connecting to ***.xx.***.xx port 6633
    2018-03-12 08:45:44             Connection established
    2018-03-12 08:45:44             Remote version string: SSH-2.0-XFB.Gateway Unix
    2018-03-12 08:45:44             Local version string: SSH-2.0-JSCH-0.1.53
    2018-03-12 08:45:44             CheckCiphers: aes256-ctr,aes192-ctr,aes128-ctr,aes256-cbc,aes192-cbc,aes128-cbc,3des-ctr,arcfour,arcfour128,arcfour256
    2018-03-12 08:45:44             CheckKexes: diffie-hellman-group14-sha1,ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521
    2018-03-12 08:45:44             CheckSignatures: ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521
    2018-03-12 08:45:44             SSH_MSG_KEXINIT sent
    2018-03-12 08:45:44             SSH_MSG_KEXINIT received
    2018-03-12 08:45:44             kex: server: diffie-hellman-group1-sha1
    2018-03-12 08:45:44             kex: server: ssh-rsa,x509v3-sign-rsa
    2018-03-12 08:45:44             kex: server: aes128-cbc,3des-cbc
    2018-03-12 08:45:44             kex: server: aes128-cbc,3des-cbc
    2018-03-12 08:45:44             kex: server: hmac-sha1,hmac-md5,hmac-sha1-96,hmac-md5-96,hmac-sha256
    2018-03-12 08:45:44             kex: server: hmac-sha1,hmac-md5,hmac-sha1-96,hmac-md5-96,hmac-sha256
    2018-03-12 08:45:44             kex: server: none
    2018-03-12 08:45:44             kex: server: none
    2018-03-12 08:45:44             kex: server: 
    2018-03-12 08:45:44             kex: server: 
    2018-03-12 08:45:44             kex: client: ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group14-sha1,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group1-sha1
    2018-03-12 08:45:44             kex: client: ssh-rsa,ssh-dss,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521
    2018-03-12 08:45:44             kex: client: aes128-ctr,aes128-cbc,3des-ctr,3des-cbc,blowfish-cbc,aes192-ctr,aes192-cbc,aes256-ctr,aes256-cbc
    2018-03-12 08:45:44             kex: client: aes128-ctr,aes128-cbc,3des-ctr,3des-cbc,blowfish-cbc,aes192-ctr,aes192-cbc,aes256-ctr,aes256-cbc
    2018-03-12 08:45:44             kex: client: hmac-md5,hmac-sha1,hmac-sha2-256,hmac-sha1-96,hmac-md5-96
    2018-03-12 08:45:44             kex: client: hmac-md5,hmac-sha1,hmac-sha2-256,hmac-sha1-96,hmac-md5-96
    2018-03-12 08:45:44             kex: client: none
    2018-03-12 08:45:44             kex: client: none
    2018-03-12 08:45:44             kex: client: 
    2018-03-12 08:45:44             kex: client: 
    2018-03-12 08:45:44             kex: server->client aes128-cbc hmac-md5 none
    2018-03-12 08:45:44             kex: client->server aes128-cbc hmac-md5 none
    2018-03-12 08:45:44             SSH_MSG_KEXDH_INIT sent
    2018-03-12 08:45:44             expecting SSH_MSG_KEXDH_REPLY
    2018-03-12 08:45:44             ssh_rsa_verify: signature true
    2018-03-12 08:45:44             Host '145.80.140.241' is known and matches the RSA host key
    2018-03-12 08:45:44             SSH_MSG_NEWKEYS sent
    2018-03-12 08:45:44             SSH_MSG_NEWKEYS received
    2018-03-12 08:45:44             SSH_MSG_SERVICE_REQUEST sent
    2018-03-12 08:45:45             SSH_MSG_SERVICE_ACCEPT received
    2018-03-12 08:45:45             Authentications that can continue: password
    2018-03-12 08:45:45             Next authentication method: password
    2018-03-12 08:45:45             Authentication succeeded (password).
    2018-03-12 08:45:45             connection completed
    2018-03-12 08:45:45             Skip remote directory check false
    2018-03-12 08:45:45             sftp channel opened
    2018-03-12 08:45:45             Starting data transfer from offset -1
    2018-03-12 08:45:45             
    2018-03-12 08:45:45             Copying from Local File System to xxxxxxx
    2018-03-12 08:45:45             copy /sftp/xxxxx/2/xxxxxxx to /FT002533/******/upload/xxxxxxx
    2018-03-12 08:46:45             Killing monitored command.
    2018-03-12 09:01:41             Disconnecting from ***.xx.***.*** port 6633
    2018-03-12 09:01:41             Error occurred: com.uc4.ftpjob.FileTransferStalledException
    2018-03-12 09:01:42             Reconnection attempts exceeded, retry count specified is 2



  • 2.  Error occurred: com.uc4.ftpjob.FileTransferStalledException

    Posted 03-12-2018 05:26 AM
    Hi.

    Can you try a regular sftp client on the same connection, same source/target, same files? Does it work? If not, what does it say in fully verbose mode?