Is it possible to update the values in an agentgroup via script?

[John O'Mullane]

Hi,
Today I have many Scripts which populated data into VARA's.
I want to see if it is possible to do the same for the AgentGroup object.
Rather that having a static list of Agents, which need to be updated manually, I'm trying to see if this can be automated.

Has anyone tried to do this?

John.

[Anon Anon]

Write and INClude that reads the data from the VARA and add this to the preprocess of each object that needs them?

[John O'Mullane]

Will try that, thanks..

[Roney.Uba]

Hi JohnO'Mullane 

The idea of changing the host during the preprocess seems to work, but then there is no necessity of using a agent groups as you would maintain your own VARA with the agent names.

There is also a PREP_PROCESS_AGENTGROUP function, but it only retrieves the list of agents.

I believe a good alternative is to use a * on the agent group agent name and then work on the agent names, leaving the agent group unchanged.
Have a SERVER* inside the agent group and then have SERVER1, SERVER2, SERVER3 ... and so on.
This way you can add and remove agents without changing the agent group.