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Cloning of UC4 from production to non production for testing workflow

  • 1.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 07:01 AM
    Hi Experts,
    I have environment UC4 version 9.000A production and non production i would like to take back and restore on non production please guide me with step by step, basically i am Oracle Apps DBA and i am new to Automic / UC4.

    Syed  


  • 2.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 08:04 AM
    Hello Imtiyaz_Syed_7282

    Do you want to make a copy of the complete production environment to non-prod ?

    If so, you may use Client Copy for this.
    If you just want to export/import a few objects, then you can simply export them, either in XML format, or with the transport case.

    Best regards,
    Antoine


  • 3.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 08:04 AM
    If its just one client I would recommend using Client Copy

    https://docs.automic.com/documentation/WEBHELP/English/AWA/11.2/AE/11.2/All%20Guides/help.htm#uczadq.htm%3FTocPath%3DAdministration%2520Guide%7CUtilities%7CAE%2520DB%2520Client%2520Copy%7C_____0

    For all other operations with DB and Automation Engine you would need an experienced Automic Admin.


  • 4.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 09:15 AM
    Hello Antoine,

    Thanks for your reply.
    In both case, i have question if i use transport case, my batchs which configured prod parameters like shell batchs will point to production still, should i have to change manually? 

    Appreciate your reply.  
    Syed


  • 5.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 09:46 AM
    Hello Imtiyaz_Syed_7282

    Yes they will still have parameters from the original client.

    However you may proceed as follows:

    - place the objects in the transport case
    - collect them with DB Unload
    - update their attributes with DB Change
    - load them into the target environment with DB Load.

    I have written this post some time ago. It contains a more detailed explanation about this process: https://community.automic.com/discussion/8268/mass-update-objects-with-automic-utilities

    Hope it helps.

    Best regards,
    Antoine



  • 6.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 11:02 AM
    Hello Antoine,

    Let me apply the action plan i'll update the same. Many Thanks for your support.

    Syed


  • 7.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 11:03 AM
    You're welcome. Please don't hesitate to ask if you have any questions.

    Best regards,
    Antoine


  • 8.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 11:44 AM
    Hello Antoine,

    1. unload transport container,
    2,clients seleation i hit to NO,
    3,I selected my client, 

    i was unable to login with non-prod user ID and password, again re importing i am getting below error.   

    20170227/193918 - U0038129 Waiting 1 minute for the generation of Version Control Objects. Processing will be continued afterwards.
    20170227/194018 - U0038129 Waiting 1 minute for the generation of Version Control Objects. Processing will be continued afterwards.
    20170227/194118 - U0038129 Waiting 1 minute for the generation of Version Control Objects. Processing will be continued afterwards.


  • 9.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 11:50 AM
    Hello Antoine,
    after a wile i killed session and tried login with non-prod user id and password, its giving error saying incorrect id or password. 

    which was working fine before performing activity.

    Syed


  • 10.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 27, 2017 11:59 AM
    Hello Syed,
    U0038129 Waiting 1 minute for the generation of Version Control Objects. Processing will be continued afterwards.
    There is a known error article referring to this particular issue. Here is the link:
    https://automic.force.com/support/apex/CommunityArticleDetail?id=ka4b000000005UN

     after a wile i killed session and tried login with non-prod user id and password, its giving error saying incorrect id or password.
    Could it be that the user account is locked ? Please double-check the username and password, and reset it if necessary.

    Best regards,
    Antoine


  • 11.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 28, 2017 01:13 AM
    Hi 

    Regardinghttps://automic.force.com/support/apex/CommunityArticleDetail?id=ka4b000000005UN
    1, As i told in my discussion, i am fresher to UC4, could please give me action plan step by step. 
    2, regarding account lock, from where to check account status, guide me the steps.

    Syed


  • 12.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 28, 2017 04:53 AM
    Hello Syed,
    Regardinghttps://automic.force.com/support/apex/CommunityArticleDetail?id=ka4b000000005UN
    1, As i told in my discussion, i am fresher to UC4, could please give me action plan step by step.

    Let's see the workarounds proposed in the article:

    1) Wait till the first "post processing" of the transport case is done (DWPs created all version management objects)

    Means you have to wait for the processing to complete. Not really a workaround :)


    2) Disable the version management during the DB.LOAD

    This needs to be set in theUC_CLIENT_SETTINGSsystem variable. Connect to the Client with the User Interface, then search for UC_CLIENT_SETTINGS, edit it and search for the key 'VERSION_MANAGEMENT'. Change its value from 'Y' to 'N'.

    wkqpv7pbig6l.png


    3) Add additional DWPs to accelerate the GEN_OX tasks, each DWP creates 5 version management objects / 20 seconds

    Please start additional WPs (Working Processes). Once their number exceed the value set inUC_SYSTEM_SETTINGS> WP_MIN_NUMBER, they will become DWPs (Dialog Work Processes).

    gds3ez4p5r1u.png

    DWPs are specialized in handling User Interface messages / interactions.

    You will find more explanation on how server processes work on an Automation Engine server here:
    https://docs.automic.com/documentation/webhelp/english/ALL/components/AE/9.13/All Guides/help.htm#ucabcj.htm

    You may also want to check this dicussion about server processes:
    https://community.automic.com/discussion/comment/26093#Comment_26093

    2, regarding account lock, from where to check account status, guide me the steps.

    It depends on the error message - several accounts may be locked : is it the database connection that fails, or the connection to the User Interface ? What is the exact error message ?


    Also, as you are new to our software, would you be interested in following an e-learning course? Your Silver maintenance contract gives you 2 free e-learning tokens per year. If you are interested, you may find more information here:https://automic.com/automation-engine-courses


    Best regards,

    Antoine



  • 13.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 28, 2017 08:08 AM

    Hi

    What is the use of changing value on UC_CLIENT_SETTINGS from Y to N, this has to be done on production before exporting transport case?

     

    My main problem now is I was able to import transport case from production to non-production, but after successful import I am unable to login to non-production GUI, which was working fine before import.

     

    I have attached error.

     

    Also, as you are new to our software, would you be interested in following an e-learning course? Your Silver maintenance contract gives you 2 free e-learning tokens per year. If you are interested, you may find more information here: https://automic.com/automation-engine-courses

     

    Is this completely free training online? Should I have to pay anything for this? Let me know if this is free how can I avail this opportunity. 

    9n2wlcixntcy.pnghttps://us.v-cdn.net/5019921/uploads/editor/vd/9n2wlcixntcy.png" width="401">



  • 14.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 28, 2017 08:23 AM
    Hello Syed,

    What is the use of changing value on UC_CLIENT_SETTINGS from Y to N, this has to be done on production before exporting transport case?

    It will simply lower the time an import takes. It should be done before the import.

    I have attached error.
    9n2wlcixntcy.png

    This error message means that your AE user's account may have been locked. If you have an admin access, please connect to Client 0 > System Overview > Users and edit the user.o7e31k6a7kib.png

    In the properties, verify that the user is unlocked, and set a new password if necessary:
    g8vuconnhj3s.png

    If you don't have access rights, please get in touch with the AE admin.
    “Also, as you are new to our software, would you be interested in following an e-learning course? Your Silver maintenance contract gives you 2 free e-learning tokens per year. If you are interested, you may find more information here: https://automic.com/automation-engine-courses

     

    Is this completely free training online? Should I have to pay anything for this? Let me know if this is free how can I avail this opportunity.

    Yes e-learning is free of charge up to 2 accounts per year for your company. To enroll, just fill in the form located on this page: https://automic.com/content/automic-workload-automation-elearning-courses-and-exams

    And make sure to check this box :
    sfg0plmdekh0.pnghttps://us.v-cdn.net/5019921/uploads/editor/92/sfg0plmdekh0.png" width="382">

    Best regards,
    Antoine


  • 15.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 28, 2017 09:23 AM
    Hi Antoine,
    Many Thanks for support,
    i could not login from client 0 too as i dont remember password, is there anyway to change password using scripts or changing any xml files.

    secondly below training i am trying to register, kindly advice from below screen what should i select to be best in supporting Automic product. 


    8vbg5kccd7wx.pnghttps://us.v-cdn.net/5019921/uploads/editor/9e/8vbg5kccd7wx.png" width="360">


  • 16.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 28, 2017 09:29 AM
    Hello Syed,

    I would suggest to follow the "One Automation Foundations" course first.
    Here is a link to a discussion thread that explains the course path : https://community.automic.com/discussion/7442/new-certification-path-for-v12-awa

    Regarding the admin password, I am sending you a private message with default values.
    If this does not work then please open a support case for this.

    Best regards,
    Antoine


  • 17.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 28, 2017 10:18 AM
    Hello Master,
    Big cheezzzzzzzzzzzzzzzzzzzz finally i was able to login, and i can see all my workflow. Many Thanks.

    Also, i register to training.

    I appreciate your support.    


  • 18.  Cloning of UC4 from production to non production for testing workflow

    Posted Feb 28, 2017 10:44 AM
    You are welcome, hope you enjoy the course!
    Please feel free to post on the Community whenever needed.

    Best regards,
    Antoine


  • 19.  Cloning of UC4 from production to non production for testing workflow

    Posted Mar 30, 2017 09:16 AM
    Hi antoine, I read upon your post ; I have a situation alike where I get the "access denied" message on my client 0 UC user too . no idea why , as far as i could check in my team nobody changed the password . 
    Could you kindly send me that information too ?  thank you very much ! do you know my email from the system or do I need to send it ? Thanks!


  • 20.  Cloning of UC4 from production to non production for testing workflow

    Posted Mar 30, 2017 09:21 AM
    Hi Yamy,
    The default password can be found here in the documentation:
    https://docs.automic.com/documentation/webhelp/english/AWA/12.0/DOCU/12.0/AWA%20Guides/help.htm#AWA/Objects/obj_user.htm

    Should it be different than this default, then please open an incident at our support.

    Best regards,
    Antoine


  • 21.  Cloning of UC4 from production to non production for testing workflow

    Posted Oct 10, 2017 08:29 AM
    Antoine Sauteron wrote:

    U0038129 Waiting 1 minute for the generation of Version Control Objects. Processing will be continued afterwards.
    There is a known error article referring to this particular issue. Here is the link:
    https://automic.force.com/support/apex/CommunityArticleDetail?id=ka4b000000005UN

    This article has been deleted. I believe the replacement article is here:

    000009614  Loading Transport Case takes long time and receive U0038129 Waiting message