This document can also be viewed at https://support.ca.com/us/knowledge-base-articles.TEC1431556.html
CA Agile Requirements Designer (ARD)- Agile Designer + Atlassian's JIRA
The reason you are seeing this error message is because the URL being used to connect to JIRA through ARD is incorrectly formatted. It could be that the URL is pointing to the wrong location, the port is missing, or the API for JIRA is turned off. SSL is not a problem if the URL starts with 'https'.
In this specific instance, the URL was formatted incorrectly because the port was missing. Adding the port resolved the issue.
Here is how to connect to JIRA from within Agile Designer:
- Select Connectors, Atlassian JIRA from the Toolbox.
- Enter the JIRA instance URL and your JIRA username and password.
Once you have logged in successfully, you will either see your JIRA projects or a 'Setup Configuration' button if you have no projects mapped yet.
This document outlines setting up the configurations and exporting test cases to JIRA: