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Key TDM log files when using ARD with a Repository?

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  • 1.  Key TDM log files when using ARD with a Repository?

    Posted 10-17-2017 04:52 PM

    Hello,

    What are and where are the key TDM log files, particularly focusing on ARD + TDM Repository + TDM Portal architecture?

    At the TDM level, it means logs for GT Service, Repository, Portal etc...

     

    Which logs is it suggested to look for in Production?

     

    Thanks,

    Olivier.



  • 2.  Re: Key TDM log files when using ARD with a Repository?
    Best Answer

    Broadcom Employee
    Posted 10-18-2017 09:00 AM

    Hi Oliver;

    TDM Portal log files will be located here:
    C:\ProgramData\CA\CA Test Data Manager Portal\logs

    All the .txt log files have their own significance when troubleshooting.

    Recommendations would be to use Notepad ++ to view multiple “error” lines, or enhance your search query.

     

    Make sure that you have set your environment to ‘debug’ mode by following this procedure:
    https://docops.ca.com/ca-test-data-manager/4-3/en/administrating/ca-tdm-portal-administration/ca-tdm-portal-troubleshooting#CATDMPortalTroubleshooting-EnableDebugLogging

     

    Further Portal troubleshooting tips can be located here:
    https://docops.ca.com/ca-test-data-manager/4-3/en/administrating/ca-tdm-portal-administration/ca-tdm-portal-troubleshooting

     

    TDoD: Configuring the TDoD service:
    https://docops.ca.com/ca-agile-requirements-designer/2-6/en/installing/enable-standard-settings-and-advanced-features

     

    ARD Log files will be located here:

    C:\Users\<computer_name>\AppData\Roaming\CA\logs

     

    To ensure you have your ARD environment to ‘debug’ mode by following this procedure:

    https://docops.ca.com/ca-agile-requirements-designer/2-6/en/installing/enable-standard-settings-and-advanced-features