Key TDM log files when using ARD with a Repository?

[lapol01]

Hello,

What are and where are the key TDM log files, particularly focusing on ARD + TDM Repository + TDM Portal architecture?

At the TDM level, it means logs for GT Service, Repository, Portal etc...

 

Which logs is it suggested to look for in Production?

 

Thanks,

Olivier.

[Ryan McKlveen]

Hi Oliver;

TDM Portal log files will be located here:
C:\ProgramData\CA\CA Test Data Manager Portal\logs

All the .txt log files have their own significance when troubleshooting.

Recommendations would be to use Notepad ++ to view multiple “error” lines, or enhance your search query.

 

Make sure that you have set your environment to ‘debug’ mode by following this procedure:
https://docops.ca.com/ca-test-data-manager/4-3/en/administrating/ca-tdm-portal-administration/ca-tdm-portal-troubleshooting#CATDMPortalTroubleshooting-EnableDebugLogging

 

Further Portal troubleshooting tips can be located here:
https://docops.ca.com/ca-test-data-manager/4-3/en/administrating/ca-tdm-portal-administration/ca-tdm-portal-troubleshooting

 

TDoD: Configuring the TDoD service:
https://docops.ca.com/ca-agile-requirements-designer/2-6/en/installing/enable-standard-settings-and-advanced-features

 

ARD Log files will be located here:

C:\Users\<computer_name>\AppData\Roaming\CA\logs

 

To ensure you have your ARD environment to ‘debug’ mode by following this procedure:

https://docops.ca.com/ca-agile-requirements-designer/2-6/en/installing/enable-standard-settings-and-advanced-features