Maintenance window to suppress inactive robot alarms

[Felipe Ribeiro Soares]

Hi people,

I have a doubt about the maintenance window, I am in version 9.0.2 of UIM.

I created a window indefinitely to suppress alarms for some robots, but the inactive robot alarms continue to appear, they are not being suppressed.

Could this be a failure? or some wrong setting?

• Maintenance Windows

• Robot

• Robot Inactive alarm

[David Michel]

Could be related to the version of robot & hub, prior to 7.93 maintenance schedules did not suppress robot inactive alarms.

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Support Engineer
Broadcom
NY
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[Felipe Ribeiro Soares]

So the HUB where this robot is connected needs to be 7.93 (robot and probe hub) or larger?

[David Michel]

yes and for uim 9.0.2 the recommendation is 
robot_update_7.97_HF11.zip robot_update_7.97_HF11.txt
hub_7.97_HF10.zip hub_7.97_HF10.txt
available at:
CA Unified Infrastructure Management Hotfix Index
https://support.broadcom.com/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233

as a side note UIM 9.0.2 goes EOS in Sept.

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Support Engineer
Broadcom
NY
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[Felipe Ribeiro Soares]

Thanks for the clarification.