Problems generating report at glance probe cdm

[John Rojas]

Problems generating report at glance probe cdm

For some time when you tried to generate the report at a glance report, it only shows the disks in the summary, but it does not show the memory and the cpu, in only server...

What solution can you recommend since I present the failure on a single server, my version of uim 9.0.2. Windows server 2012 R2

[Gene Howard]

so on the detail tab and metrics tab for the system you are running the report to you see these metrics?

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Gene Howard
Principal Support Engineer
Broadcom
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[John Rojas]

Sorry gene I did not know how to explain well,
the report is generated however I do not see the complete metrics that are generated in the summary tab.
When viewing the report detail, it can be seen that the Avg of CPU and Memory usage are not available.


Any suggestion, since the rest of the servers do show
correctly the information.

more details...

another server with the same tests and characteristics, with the complete metrics

[Gene Howard]

good morning,
So if the data does not show on the Details tab or the metrics tab it will not be pulled in to a report.
Please see the below KB articles on troubleshooting missing data:
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=33910
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=56948
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=132560

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Gene Howard
Principal Support Engineer
Broadcom
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[John Rojas]

Good Afternon

Gene, thanks for you help and support.

I will be reviewing and testing again as soon as I have results I will let you know

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Support engineer
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