March 23, 2020
On behalf of CA Technologies, a Broadcom Company, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that Unified Infrastructure Management Release 20.1.is now available.
Key capabilities included in this release are:
Visit the latest microsite for Unified Infrastructure Management. We also encourage you to look at the product information page at Broadcom Support Portal.
Download Unified Infrastructure Management Release 20.1 software from Broadcom Support Portal. To get started, follow the installation and/or upgrade procedures from Tech Docs. If you have any questions or require assistance, please feel free contact support using Broadcom's case management system. Kindly do review the End of Service / End of Life Policy within the "Working with Broadcom Support" guide.
Should you need any further assistance in understanding the newest capabilities, or implementing this release, our implementation services partners will be glad to help. Please contact your Broadcom account representative for more information. To connect, learn and share with other customers, join and participate in our DX Infrastructure Manager Global User Community.
For a list of Education courses recommended by role, please visit the Broadcom Enterprise Software Learning Paths. Courses are updated based on functional impact as well as high-demand; therefore, courses created from previous releases may apply to the current release.
Thank you again for your business.
The AIOps Product Team Broadcom
CA Technologies, a Broadcom Company is continually working to improve our software and services to best meet the needs of our customers. In accordance with the End of Service / End of Life Policy within the "Working with Broadcom Support" guide, please consider this email your written notification that we are discontinuing technical support for Unified Infrastructure Management 8.5, 8.5.1 and 8.5.3 effective March 20, 2020. This will allow our Development organization to more effectively focus its resources and add value to the next release of Unified Infrastructure Management.
At this time, we encourage you to plan for the migration to Unified Infrastructure Management 20.1 as soon as possible so you can take full advantage of the features and enhancements this release has to offer. For more information, please visit the microsite for Unified Infrastructure Management and we also encourage you to look at the product information page at Broadcom Support Portal.
As CA Technologies, a Broadcom Company would like to make your upgrade to Unified Infrastructure Management 20.1 as straightforward as possible, we are offering the following:
CA Extended Support, a Broadcom Support offering, that extends support for CA Technologies software product versions or releases that have reached End of Service. CA Extended Support may be available for a limited time after the End of Service date. Please note however, that in most cases Upgrade support services will provide a more cost effective and valued approach than CA Extended Support alone. Please visit Broadcom Support Portal for more information.