Integration with Cabi_external It is not working properly (UIM 20.3.1)

[Eduardo Crimaldi]

Hello community, 

First of all, i am working on UIM last versión 20.3.1 on-premise in windows server.

cabi_external verion 4.20

I made the integration with a CABI server through Cabi_external following the steps that are placed in the broadcom page, the process was successful but I have some quite specific problems

In order to view the dashboards either on the operator console home page, or on the dashboard tab, I must open the CABI portal on another browser tab and log in with my superuser credentials

Additionally, it is impossible for me to view the reports in the operator console report tab.

Another curiosity is that when I enter my credentials in the CABI tab, the browser downloads a component called "uim_summary_sas"

Next I will attach the screenshots with the errors.

------------------------------
IT Consultant
IT Business Solutions
------------------------------

[David Michel]

redeploy these packages to the cabi robot
uim_core_dashboards_pack
uim_unified_reporter_pack

Beyond that this KB doc may help, it's for bundled but still may be helpful:
UIM 20.3 - Operator Console Home page loads very slowly, selecting Group Trend Report redirects to the CABI login screen and Data Access Error occurs.
Article ID: 202982
https://knowledge.broadcom.com/external/article/202982

------------------------------
Support Engineer
Broadcom
------------------------------

[Eduardo Crimaldi]

David

I did everything you recommended and what appears in the article you attached, but without success, the error still occurs

------------------------------
IT Consultant
IT Business Solutions
------------------------------

[David Michel]

Looks like a support case will be needed since you are not the only to report a problem with cabi external and 20.3.1 
Currently the focus seems to be related to the java version. 
For a working 20.3 it is 

------------------------------
Support Engineer
Broadcom
------------------------------

[Eduardo Crimaldi]

David,

This is the current version of the java of our environment

------------------------------
IT Consultant
IT Business Solutions
------------------------------

[David Michel]

Don't know if that's enough of a difference to be a problem or not, or what the case details are so the recommendation is to open a support case.

------------------------------
Support Engineer
Broadcom
------------------------------

[Eduardo Crimaldi]

Thanks David, already the case was opened

Get Outlook for Android

[April Skiba]

Yes, it's not working properly GarageBand

[David Michel]

UIM - CABI Jasper Report Server Crashing
https://knowledge.broadcom.com/external/article?articleId=203928

------------------------------
Support Engineer
Broadcom
------------------------------

[Eduardo Crimaldi]

David, 

I reviewed the article you posted, however that error is not reproduced in my case, but, I found other errors that are being written in the log

2020-11-24 19:02:00,264 ERROR RenderViewExceptionInterceptor,http-nio-8080-exec-95:55 - Internal server error occurred. Please contact your system administrator.
org.apache.jasper.JasperException: org.apache.tiles.impl.CannotRenderException: JSPException including path '/WEB-INF/jsp/templates/loading.jsp'.
	at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:565)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:481)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:728)
	at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:591)
	at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:527)
	at com.opensymphony.module.sitemesh.filter.PageFilter.applyDecorator(PageFilter.java:165)
	at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:100)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:728)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:470)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:395)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:316)
	at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:238)
	at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:264)
	at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1216)
	at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1001)
	at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:945)
	at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:867)
	at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:951)
	at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:853)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
	at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:827)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.api.security.csrf.JSCsrfGuardFilter.doFilter(JSCsrfGuardFilter.java:71)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.api.security.csrf.CrossDomainCommunicationFilter.doFilter(CrossDomainCommunicationFilter.java:113)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.ji.jaxrs.diagnostic.DiagnosticLoggingFilterPRO.doFilter(DiagnosticLoggingFilterPRO.java:41)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
	at com.jaspersoft.jasperserver.api.security.IPadSupportFilter.doFilter(IPadSupportFilter.java:64)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.common.JSSwitchUserProcessingFilter.doFilter(JSSwitchUserProcessingFilter.java:154)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)
	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.api.metadata.user.service.impl.MetadataAuthenticationProcessingFilter.doFilter(MetadataAuthenticationProcessingFilter.java:95)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.util.RequestParameterAuthenticationFilter.doFilter(RequestParameterAuthenticationFilter.java:95)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.multipleTenancy.MTBasicProcessingFilter.doFilter(MTBasicProcessingFilter.java:192)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:234)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.ji.license.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:95)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.ji.license.JILicenseFilter.doFilter(JILicenseFilter.java:84)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:234)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.api.logging.filter.BasicLoggingFilter.doFilter(BasicLoggingFilter.java:54)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.api.security.WebAppSecurityFilter.doFilter(WebAppSecurityFilter.java:160)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.MultipartRequestWrapperFilter.doFilter(MultipartRequestWrapperFilter.java:92)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.api.security.encryption.EncryptionFilter.doFilter(EncryptionFilter.java:147)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.ca.bicoe.cajasperserver.preauth.sso.filters.BasicRefererBasedCsrfFilter.doFilter(BasicRefererBasedCsrfFilter.java:99)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
	at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.util.SessionDecoratorFilter.doFilter(SessionDecoratorFilter.java:60)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:64)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.httpheaders.ResourceHTTPHeadersFilter.doFilter(ResourceHTTPHeadersFilter.java:74)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.SessionXssNonceSetterFilter.doFilter(SessionXssNonceSetterFilter.java:64)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.P3PFilter.doFilter(P3PFilter.java:40)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.ProxyUrlFilter.doFilter(ProxyUrlFilter.java:71)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:613)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Unknown Source)
Caused by: org.apache.tiles.impl.CannotRenderException: JSPException including path '/WEB-INF/jsp/templates/loading.jsp'.
	at org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:691)
	at org.apache.tiles.impl.BasicTilesContainer.renderContext(BasicTilesContainer.java:176)
	at org.apache.tiles.jsp.taglib.InsertTemplateTag.renderContext(InsertTemplateTag.java:91)
	at org.apache.tiles.jsp.taglib.InsertTemplateTag.render(InsertTemplateTag.java:81)
	at org.apache.tiles.jsp.taglib.RenderTag.doEndTag(RenderTag.java:220)
	at org.apache.jsp.WEB_002dINF.decorators.main_jsp._jspx_meth_tiles_005finsertTemplate_005f3(main_jsp.java:16586)
	at org.apache.jsp.WEB_002dINF.decorators.main_jsp._jspService(main_jsp.java:3026)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:443)
	... 163 more
Caused by: org.apache.tiles.util.TilesIOException: JSPException including path '/WEB-INF/jsp/templates/loading.jsp'.
	at org.apache.tiles.servlet.context.ServletUtil.wrapServletException(ServletUtil.java:232)
	at org.apache.tiles.jsp.context.JspTilesRequestContext.include(JspTilesRequestContext.java:105)
	at org.apache.tiles.jsp.context.JspTilesRequestContext.dispatch(JspTilesRequestContext.java:96)
	at org.apache.tiles.renderer.impl.TemplateAttributeRenderer.write(TemplateAttributeRenderer.java:44)
	at org.apache.tiles.renderer.impl.AbstractBaseAttributeRenderer.render(AbstractBaseAttributeRenderer.java:103)
	at org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:669)
	at org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:689)
	... 172 more
Caused by: javax.servlet.ServletException: java.lang.IllegalStateException: Cannot create a session after the response has been committed
	at org.apache.jsp.WEB_002dINF.jsp.templates.loading_jsp._jspService(loading_jsp.java:237)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:443)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:728)
	at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:591)
	at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:527)
	at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:894)
	at org.apache.jasper.runtime.PageContextImpl.doInclude(PageContextImpl.java:679)
	at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:673)
	at org.apache.tiles.jsp.context.JspTilesRequestContext.include(JspTilesRequestContext.java:103)
	... 177 more
Caused by: java.lang.IllegalStateException: Cannot create a session after the response has been committed
	at org.apache.catalina.connector.Request.doGetSession(Request.java:2999)
	at org.apache.catalina.connector.Request.getSession(Request.java:2434)
	at org.apache.catalina.connector.RequestFacade.getSession(RequestFacade.java:896)
	at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:231)
	at org.apache.catalina.core.ApplicationHttpRequest.getSession(ApplicationHttpRequest.java:597)
	at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:231)
	at org.apache.catalina.core.ApplicationHttpRequest.getSession(ApplicationHttpRequest.java:597)
	at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:231)
	at org.apache.catalina.core.ApplicationHttpRequest.getSession(ApplicationHttpRequest.java:597)
	at org.apache.catalina.core.ApplicationHttpRequest.getSession(ApplicationHttpRequest.java:542)
	at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:240)
	at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:240)
	at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:240)
	at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:240)
	at org.apache.jasper.runtime.PageContextImpl.initialize(PageContextImpl.java:137)
	at org.apache.jasper.runtime.JspFactoryImpl.internalGetPageContext(JspFactoryImpl.java:109)
	at org.apache.jasper.runtime.JspFactoryImpl.getPageContext(JspFactoryImpl.java:60)
	at org.apache.jsp.WEB_002dINF.jsp.templates.loading_jsp._jspService(loading_jsp.java:128)
	... 192 more
2020-11-24 19:02:00,277 ERROR HandlerExecutionChain,http-nio-8080-exec-95:173 - HandlerInterceptor.afterCompletion threw exception
java.lang.IllegalStateException: Cannot call sendError() after the response has been committed
	at org.apache.catalina.connector.ResponseFacade.sendError(ResponseFacade.java:456)
	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:120)
	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:120)
	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:120)
	at org.springframework.security.web.context.OnCommittedResponseWrapper.sendError(OnCommittedResponseWrapper.java:105)
	at com.jaspersoft.jasperserver.war.control.interceptor.RenderViewExceptionInterceptor.afterCompletion(RenderViewExceptionInterceptor.java:56)
	at org.springframework.web.servlet.HandlerExecutionChain.triggerAfterCompletion(HandlerExecutionChain.java:170)
	at org.springframework.web.servlet.DispatcherServlet.triggerAfterCompletion(DispatcherServlet.java:1267)
	at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:948)
	at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:867)
	at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:951)
	at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:853)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
	at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:827)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.api.security.csrf.JSCsrfGuardFilter.doFilter(JSCsrfGuardFilter.java:71)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.api.security.csrf.CrossDomainCommunicationFilter.doFilter(CrossDomainCommunicationFilter.java:113)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.ji.jaxrs.diagnostic.DiagnosticLoggingFilterPRO.doFilter(DiagnosticLoggingFilterPRO.java:41)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
	at com.jaspersoft.jasperserver.api.security.IPadSupportFilter.doFilter(IPadSupportFilter.java:64)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.common.JSSwitchUserProcessingFilter.doFilter(JSSwitchUserProcessingFilter.java:154)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)
	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.api.metadata.user.service.impl.MetadataAuthenticationProcessingFilter.doFilter(MetadataAuthenticationProcessingFilter.java:95)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.util.RequestParameterAuthenticationFilter.doFilter(RequestParameterAuthenticationFilter.java:95)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.multipleTenancy.MTBasicProcessingFilter.doFilter(MTBasicProcessingFilter.java:192)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:234)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.ji.license.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:95)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.ji.license.JILicenseFilter.doFilter(JILicenseFilter.java:84)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:234)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.api.logging.filter.BasicLoggingFilter.doFilter(BasicLoggingFilter.java:54)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.api.security.WebAppSecurityFilter.doFilter(WebAppSecurityFilter.java:160)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.MultipartRequestWrapperFilter.doFilter(MultipartRequestWrapperFilter.java:92)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.jaspersoft.jasperserver.api.security.encryption.EncryptionFilter.doFilter(EncryptionFilter.java:147)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at com.ca.bicoe.cajasperserver.preauth.sso.filters.BasicRefererBasedCsrfFilter.doFilter(BasicRefererBasedCsrfFilter.java:99)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
	at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
	at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.util.SessionDecoratorFilter.doFilter(SessionDecoratorFilter.java:60)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:64)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.httpheaders.ResourceHTTPHeadersFilter.doFilter(ResourceHTTPHeadersFilter.java:74)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.SessionXssNonceSetterFilter.doFilter(SessionXssNonceSetterFilter.java:64)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.P3PFilter.doFilter(P3PFilter.java:40)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.jaspersoft.jasperserver.war.ProxyUrlFilter.doFilter(ProxyUrlFilter.java:71)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:613)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Unknown Source)​

------------------------------
IT Consultant
IT Business Solutions
------------------------------

[David Michel]

details are different but at least based on the errors this KB may help:
CABI components inside UMP not working after changing to https
Article Id: 196360
https://knowledge.broadcom.com/external/article?articleId=96360

------------------------------
Support Engineer
Broadcom
------------------------------

[Mark DeBoer]

Looks like we're having similar issues.

UIM 20.3 and 20.3.1
CABI External probe 4.20
CABI 7.1.1

I have this setup running with a customer and in our lab.
In both cases, the CABI tomcat just seems to give up after a day or so.

Logged a ticket with support, and had to change the jre_home and java_home settings:
https://knowledge.broadcom.com/external/article?articleId=203928
(note the that the path must be

/opt/CA/SharedComponents/CA Business Intelligence/jre and not /opt/CA/SharedComponents/CABI/jre)

This seemed to work, for a while, but now it's crashing again. It looks like it just won't run with a universal CABI somehow.

I'm going to reopen my support ticket, but the clock is ticking. We have still a lot of customer to upgrade who do use a universal CABI together with spectrum.

Mark

[Jose Romero]

We have a problem with cabi when we want to see the dashboard UIM Summary from cabi and from the OC.

When we start the service, the dashboards works and it shows the information without problem, but after an hour and a half, the dashboards stops showing data and instead a label with the message "An unexplained error has ocurred and the operation failed" shows.
This behaviour persist using both cabijs webpage and the OC when we open the dashboard UIM Summary.

Also this happens with the reports and others dashboards. They work fine after a restart and after an hour and a half starts showing the error.

In our case we reviewed the jasperserver.log and the same errors you had appear on our log but with different jsp.

We tried also to change the JRE_HOME and JAVA_HOME to the JRE that the cabi robot installs automatically. The path to the jre we have is /cauim/nimsoft/jre/jre8u382b05 and the output of java version is:

 ./java -version
openjdk version "1.8.0_382"
OpenJDK Runtime Environment (Temurin)(build 1.8.0_382-b05)
OpenJDK 64-Bit Server VM (Temurin)(build 25.382-b05, mixed mode)

In our case we have UIM 20.3, cabi internal 4.30 and our JRE is openjdk version "1.8.0_382".

Is there a way to resolve this since our reports and dashlets only work after a restart of the cabi probe.?