MCS - processes enhanced profile not generating alarm

[Rui Miguel Goncalves Dinis]

Hello,

I am trying to generate an alarm when an linux process have less then a specific number of instances .
And I am using the enhanced profile to accomplish it but for some reason the alarm is not being created.

I have policy_mode_enabled = false, to be able to set all in the UMP.

processes probe version= 4.64
processes enhanced template =4.65.1

Does anyone have faced something similar already? or know a solution?

thanks in advance,

Best Regards,
Rui Dinis

[Gene Howard]

it sounds like the following:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/configuring-and-viewing-monitoring-data/operator-console-functions/manage-alarms-with-centralized-alarm-policies/alarm-policy-troubleshooting.html#concept.dita_124624eee3a37a169f9f87e4f855ad0c9fe1f799_AlarmPolicyNotDeployingonDevices

Alarm Policy Not Deploying on Devices

This issue indicates that the robot version is not supported or the 

policy_mode_enabled

 parameter is set to 

false

.

To troubleshoot this issue:

• Verify that the robot on which you are creating the alarm policy is 7.96 or later.
• Verify that the 

  policy_mode_enabled

   parameter is set to true in the MCS configuration file (

  mon_config_service.cfg

  ) available in the 

  <Drive>\Nimsoft\probes\service\mon_config_service

   folder.

------------------------------
Gene Howard
Principal Support Engineer
Broadcom
------------------------------

[Rui Miguel Goncalves Dinis]

thanks Gene!