Hi Dave,
resent sql tables.. with more tables included.
Also I think I enabled debug in the flash component and now when error happens I have this:
An unknown error has occurred.
Refreshing your browser may resolve the issue.
Details:
com.firehunter.ump.exceptions.DataFactoryException : null
Info:
Method: checkFilters(Boolean: false, Integer: 1501, String: {"subCriteria":[{"attribute":"user_tag_1","value":["SOC"],"filterOperator":"CONTAINS","isCsFilter":true,"negated":false}],"isCsFilter":true,"criteriaOperator":"AND"}, String: , Integer: 151)
Method: getMembers(Integer: 1501, Integer: 151)
Method: getOriginsForGroupId(Integer: 1501)
Query NJxV
SELECT cao.origin FROM cm_account_ownership cao, cm_account_group cag
WHERE cao.account_id = cag.account_id
AND cag.grp_id = '1501'
Query NJxV took: 0.002s
Method: getShellCreds()
Method: getCreds(String: select shell_id, description, description_token from CM_SHELL_AUTHENTICATION, String: shell_id)
Query GCqO
select shell_id, description, description_token from CM_SHELL_AUTHENTICATION
Query GCqO took: 0.002s
Method: getWmiCreds()
Method: getCreds(String: select wmi_id, description, description_token from CM_WMI_AUTHENTICATION, String: wmi_id)
Query cYMk
select wmi_id, description, description_token from CM_WMI_AUTHENTICATION
Query cYMk took: 0.0s
--> LocalGroupService.getElementsForGroup:230(String: 1501, String: 151)
--> LocalGroupService.getGroupElements:164(String: 1501, String: 151)
--> LocalGroupService.getGroupInfo:508(String: 1501, String: 151)
Query BxlJ
SELECT g.grp_id,
g.pgrp_id,
g.name,
g.description,
g.grp_type,
ag.account_id,
g.criteria,
g.master_element_group,
g.name_token,
g.description_token,
g.last_update,
g.active,
g.priority,
gpc.id AS configId,
gpc.version AS configVersion,
gpc.name AS configName,
gpc.description AS configDescription,
ap.auto_parent
FROM cm_group g
LEFT JOIN
cm_account_group ag ON ag.grp_id = g.grp_id
LEFT JOIN
cm_group_preconfigured gpc ON gpc.grp_id = g.grp_id
LEFT JOIN
( SELECT DISTINCT g.pgrp_id AS auto_parent
FROM cm_group_automatic_result gar
LEFT JOIN
cm_group g ON g.grp_id = gar.grp_id ) ap ON ap.auto_parent = g.grp_id
WHERE ( g.grp_id IN ( 1501 ) )
AND ag.account_id = '151'
Query BxlJ took: 0.0s
<- LocalGroupService.getGroupInfo:508 took 0.00s
--> LocalGroupService.getGroupElements:179(Group: Group{name='SOC Boxes', description='', type=DYNAMIC}, String: 151)
Query xthF
SELECT gme.grp_id,
gme.cs_id AS member_id
FROM cm_group_member gme
JOIN cm_account_group ag ON ag.grp_id = gme.grp_id AND ag.account_id = '151'
WHERE gme.grp_id = '1501'
Query xthF took: 0.0s
<- LocalGroupService.getGroupElements:179 took 0.00s
<- LocalGroupService.getGroupElements:164 took 0.01s
<- LocalGroupService.getElementsForGroup:230 took 0.01s
Method: getPossibleSystemMembers(Integer: 1501, Criteria: (cs.user_tag_1 CONTAINS 'SOC'), Integer: 151)
Method: getShellCreds()
Method: getCreds(String: select shell_id, description, description_token from CM_SHELL_AUTHENTICATION, String: shell_id)
Query miWu
select shell_id, description, description_token from CM_SHELL_AUTHENTICATION
Query miWu took: 0.004s
Method: getWmiCreds()
Method: getCreds(String: select wmi_id, description, description_token from CM_WMI_AUTHENTICATION, String: wmi_id)
Query cYMk
select wmi_id, description, description_token from CM_WMI_AUTHENTICATION
Query cYMk took: 0.001s
Method: checkFilters(Boolean: false, Integer: 1501, String: {"subCriteria":[{"attribute":"user_tag_1","value":["SOC"],"filterOperator":"CONTAINS","isCsFilter":true,"negated":false}],"isCsFilter":true,"criteriaOperator":"AND"}, String: , Integer: 151)
Method: getMembers(Integer: 1501, Integer: 151)
Method: getOriginsForGroupId(Integer: 1501)
Query NJxV
SELECT cao.origin FROM cm_account_ownership cao, cm_account_group cag
WHERE cao.account_id = cag.account_id
AND cag.grp_id = '1501'
Query NJxV took: 0.002s
Method: getShellCreds()
Method: getCreds(String: select shell_id, description, description_token from CM_SHELL_AUTHENTICATION, String: shell_id)
Query GCqO
select shell_id, description, description_token from CM_SHELL_AUTHENTICATION
Query GCqO took: 0.002s
Method: getWmiCreds()
Method: getCreds(String: select wmi_id, description, description_token from CM_WMI_AUTHENTICATION, String: wmi_id)
Query cYMk
select wmi_id, description, description_token from CM_WMI_AUTHENTICATION
Query cYMk took: 0.0s
--> LocalGroupService.getElementsForGroup:230(String: 1501, String: 151)
--> LocalGroupService.getGroupElements:164(String: 1501, String: 151)
--> LocalGroupService.getGroupInfo:508(String: 1501, String: 151)
Query BxlJ
SELECT g.grp_id,
g.pgrp_id,
g.name,
g.description,
g.grp_type,
ag.account_id,
g.criteria,
g.master_element_group,
g.name_token,
g.description_token,
g.last_update,
g.active,
g.priority,
gpc.id AS configId,
gpc.version AS configVersion,
gpc.name AS configName,
gpc.description AS configDescription,
ap.auto_parent
FROM cm_group g
LEFT JOIN
cm_account_group ag ON ag.grp_id = g.grp_id
LEFT JOIN
cm_group_preconfigured gpc ON gpc.grp_id = g.grp_id
LEFT JOIN
( SELECT DISTINCT g.pgrp_id AS auto_parent
FROM cm_group_automatic_result gar
LEFT JOIN
cm_group g ON g.grp_id = gar.grp_id ) ap ON ap.auto_parent = g.grp_id
WHERE ( g.grp_id IN ( 1501 ) )
AND ag.account_id = '151'
Query BxlJ took: 0.0s
<- LocalGroupService.getGroupInfo:508 took 0.00s
--> LocalGroupService.getGroupElements:179(Group: Group{name='SOC Boxes', description='', type=DYNAMIC}, String: 151)
Query xthF
SELECT gme.grp_id,
gme.cs_id AS member_id
FROM cm_group_member gme
JOIN cm_account_group ag ON ag.grp_id = gme.grp_id AND ag.account_id = '151'
WHERE gme.grp_id = '1501'
Query xthF took: 0.0s
<- LocalGroupService.getGroupElements:179 took 0.00s
<- LocalGroupService.getGroupElements:164 took 0.01s
<- LocalGroupService.getElementsForGroup:230 took 0.01s
Method: getPossibleSystemMembers(Integer: 1501, Criteria: (cs.user_tag_1 CONTAINS 'SOC'), Integer: 151)
Method: getShellCreds()
Method: getCreds(String: select shell_id, description, description_token from CM_SHELL_AUTHENTICATION, String: shell_id)
Query miWu
select shell_id, description, description_token from CM_SHELL_AUTHENTICATION
Query miWu took: 0.004s
Method: getWmiCreds()
Method: getCreds(String: select wmi_id, description, description_token from CM_WMI_AUTHENTICATION, String: wmi_id)
Query cYMk
select wmi_id, description, description_token from CM_WMI_AUTHENTICATION
Query cYMk took: 0.001s
Method: getPossibleSystemMembers took 0.03s
Stack Trace:
java.lang.NullPointerException
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com------------------------------
Original Message:
Sent: 07-31-2020 11:19 AM
From: David MICHEL
Subject: UMP > USM Group Manipulation Errors out
expand to cm_group_account and cm_account.
also the usm groups is flash so the ctrl + / for debug does work.
------------------------------
Support Engineer
Broadcom
Original Message:
Sent: 07-31-2020 10:58 AM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Hi Gene, so I'm looking at the entire CM_GROUP table and it 'looks' fine. I can't attach the CM_GROUP here as it contains all client names so sending via email. If you see anything please let me know but I think might need a support case here.
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 07-30-2020 02:12 PM
From: Gene HOWARD
Subject: UMP > USM Group Manipulation Errors out
this looks like a data issue.
I would go look at the cm_group table.
check the last couple of entries.
There is probably a problem with one of them.
Support would usually suggest trying to delete the last couple of lines from the group's tables to see if it makes a difference.
Make sure you still have a root entry.
------------------------------
Gene Howard
Principal Support Engineer
Broadcom
Original Message:
Sent: 07-30-2020 01:13 PM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Hi Gene,
So did full stop, cleared log set to level 5 and restarted.
1st Error entry has this:
Jul 30 13:07:00:979 ERROR [pool-1-thread-1, com.ca.grouping.maintenance.dynamic.DynamicGroupHandler] Failed to update group: EZE App Boxes (602)Jul 30 13:07:00:979 ERROR [pool-1-thread-1, com.ca.grouping.maintenance.dynamic.DynamicGroupHandler] Failed to update group: EZE App Boxes (602)Jul 30 13:07:00:980 ERROR [pool-1-thread-1, com.ca.grouping.maintenance.dynamic.DynamicGroupHandler] java.lang.NullPointerException at com.ca.service.elements.ElementService.isVisibleForAccount(ElementService.java:165) at com.ca.service.elements.ElementService.lambda$1(ElementService.java:152) at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174) at java.util.HashMap$KeySpliterator.forEachRemaining(HashMap.java:1556) at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482) at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472) at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708) at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499) at com.ca.service.elements.ElementService.filterElementsByAccountId_aroundBody10(ElementService.java:153) at com.ca.service.elements.ElementService$AjcClosure11.run(ElementService.java:1) at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149) at com.ca.service.util.aspect.DebuggerAspect.onDebugAnnotation(DebuggerAspect.java:79) at com.ca.service.elements.ElementService.filterElementsByAccountId(ElementService.java:148) at com.ca.grouping.service.LocalGroupService.getFilterElements(LocalGroupService.java:863) at com.ca.grouping.service.LocalGroupService.evaluateGroupMembership(LocalGroupService.java:1434) at com.ca.grouping.maintenance.dynamic.DynamicGroupHandler.updateDynamicGroups(DynamicGroupHandler.java:62) at com.ca.grouping.maintenance.GroupMaintenanceHandler.maintainDynamicAndAutomaticGroups(GroupMaintenanceHandler.java:140) at com.ca.grouping.maintenance.GroupMaintenanceHandler.run(GroupMaintenanceHandler.java:98) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748)
Next entry:
Jul 30 13:07:00:996 ERROR [pool-1-thread-1, com.ca.grouping.maintenance.dynamic.DynamicGroupHandler] Failed to update group: Inventory (523)Jul 30 13:07:00:996 ERROR [pool-1-thread-1, com.ca.grouping.maintenance.dynamic.DynamicGroupHandler] Failed to update group: Inventory (523)Jul 30 13:07:00:997 ERROR [pool-1-thread-1, com.ca.grouping.maintenance.dynamic.DynamicGroupHandler] java.lang.NullPointerException at com.ca.service.elements.ElementService.isVisibleForAccount(ElementService.java:165) at com.ca.service.elements.ElementService.lambda$1(ElementService.java:152) at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174) at java.util.HashMap$KeySpliterator.forEachRemaining(HashMap.java:1556)
All of them have this:
at com.ca.service.elements.ElementService.isVisibleForAccount(ElementService.java:165) at com.ca.service.elements.ElementService.isVisibleForAccount(ElementService.java:165)
What ever that means...
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 07-30-2020 10:01 AM
From: Gene HOWARD
Subject: UMP > USM Group Manipulation Errors out
groups are controlled by the nis_server.
check your loglevel 5 nis_server logs for errors or problems.
------------------------------
Gene Howard
Principal Support Engineer
Broadcom
Original Message:
Sent: 07-30-2020 09:57 AM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Okay finally got around to doing a full STOP, START on UIM boxes and issues still persists. Same exact issue. Open a case?
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 07-22-2020 01:21 PM
From: David MICHEL
Subject: UMP > USM Group Manipulation Errors out
Agree with Gregg restarting things, communication could just be broken someplace.
------------------------------
Support Engineer
Broadcom
Original Message:
Sent: 07-21-2020 12:56 PM
From: David MICHEL
Subject: UMP > USM Group Manipulation Errors out
Dan, sorry really backed up with cases and not sure if there will be any time available today.
------------------------------
Support Engineer
Broadcom
Original Message:
Sent: 07-21-2020 12:39 PM
From: GREGG STILLWELL
Subject: UMP > USM Group Manipulation Errors out
Hi Daniel,
Not sure if you have tried or are avoiding a Primary hub robot restart. I have had odd UMP warnings like you are seeing be magically fixed, if you have not restarted PH. Set hub probe log to 5 and maybe higher on DE. A security and DE refresh connection may be just the thing...again unless you already tried. I know it wont get you root cause.
Original Message:
Sent: 07-21-2020 12:05 PM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Hi Dave,
Thanks tried all that and everyone has this issue. I tried on a new Account I setup and have the same problem. I asked all members of team and they have the issue as well.
Any ideas left?
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 07-20-2020 05:09 PM
From: David MICHEL
Subject: UMP > USM Group Manipulation Errors out
First FYI for worst case in regards to the webapps folder.
Use a zip tool to manually extract all the .war files.
Second tested this in my 9.0.2 lab and it worked fine.
Third could find no prior cases so don't have a history to work from.
Fourth seems most likely it is related to 'ElementService.isVisibleForAccount'
Just what isVisibleForAccount is telling us is uncertain.
Test it with a newly created account.
If that still fails, do some testing with the user account you are logged in under.
------------------------------
Support Engineer
Broadcom
Original Message:
Sent: 07-20-2020 03:18 PM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Anyway after doing all the steps above, the clean up it still doesn't work on "Account" related USM groups. If I leave it "no account" then it works but any folders under a Clients Container > USM Group its now broken.
Anyone else have this issue?
1. Go into the AccountAdmin portlet and create an Account.
2. Go into USM create a new Container Group and select for the "Account" you created step 1.
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 07-20-2020 02:46 PM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Okay stopped the robot service then renamed the 'webapps.DELETE' back to webapps folder and now it started up. Note to future self, DO NOT TOUCH THIS FOLDER.
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 07-20-2020 02:36 PM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Just tried this and now my ump wasp doesn't start turns red.
Jul 20 14:27:41:834 ERROR [Catalina-utility-1, org.apache.catalina.core.ContainerBase] startInternal() A child container failed during startJul 20 14:27:41:834 ERROR [Catalina-utility-1, org.apache.catalina.core.ContainerBase] startInternal() A child container failed during startJul 20 14:27:41:834 ERROR [Catalina-utility-1, org.apache.catalina.core.ContainerBase] java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [org.apache.catalina.webresources.StandardRoot@18f834c6] at java.util.concurrent.FutureTask.report(FutureTask.java:122) at java.util.concurrent.FutureTask.get(FutureTask.java:192) at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:909) at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:831) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1377) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1367) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748)Caused by: org.apache.catalina.LifecycleException: Failed to start component [org.apache.catalina.webresources.StandardRoot@18f834c6] at org.apache.catalina.util.LifecycleBase.handleSubClassException(LifecycleBase.java:441) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:198) at org.apache.catalina.core.StandardContext.resourcesStart(StandardContext.java:4783) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4918) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1377) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1367) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75) at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:134) at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:902) ... 11 moreCaused by: java.lang.IllegalArgumentException: The main resource set specified [C:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\ROOT] is not valid at org.apache.catalina.webresources.StandardRoot.createMainResourceSet(StandardRoot.java:749) at org.apache.catalina.webresources.StandardRoot.startInternal(StandardRoot.java:706) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) ... 20 more
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 07-20-2020 01:22 PM
From: David MICHEL
Subject: UMP > USM Group Manipulation Errors out
yeah this is in the other direction so restart of ems wasn't going to help.
Also didn't find anything helpful so let's go after:
deactivate wasp at the ump robot
rename these folders:
$\Nimsoft\probes\service\wasp\work
$\Nimsoft\probes\service\wasp\webapps\ROOT
C:\Windows\Temp\liferay OR the /tmp folder on unix
activate wasp
login to UMP
at the upper right corner select Go To > Control Panel > Server > Server Administration
click Execute for:
Run the garbage collector to free up memory.
Clear content cached by this VM.
Clear the database cache.
Reindex all search indexes.
Clean Up Permissions
------------------------------
Support Engineer
Broadcom
Original Message:
Sent: 07-20-2020 12:23 PM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Hi Dave,
So I tried your cycle steps, cleared out logs then started it all up in reverse order. Still same issue.
In portal.log I have:
20 Jul 2020 12:20:09,051 ERROR [DataFactoryException:107] java.lang.NullPointerException__ at com.ca.service.elements.ElementService.isVisibleForAccount(ElementService.java:165)__ at com.ca.service.elements.ElementService.lambda$1(ElementService.java:152)__ at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174)__ at java.util.HashMap$KeySpliterator.forEachRemaining(HashMap.java:1556)__ at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482)__ at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472)__ at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)__ at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)__ at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)__ at com.ca.service.elements.ElementService.filterElementsByAccountId_aroundBody10(ElementService.java:153)__ at com.ca.service.elements.ElementService$AjcClosure11.run(ElementService.java:1)__ at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149)__ at com.ca.service.util.aspect.DebuggerAspect.onDebugAnnotation(DebuggerAspect.java:79)__ at com.ca.service.elements.ElementService.filterElementsByAccountId(ElementService.java:148)__ at com.ca.grouping.service.LocalGroupService.getFilterElements(LocalGroupService.java:863)__ at com.ca.grouping.service.LocalGroupService.getSearchElements_aroundBody30(LocalGroupService.java:839)__ at com.ca.grouping.service.LocalGroupService$AjcClosure31.run(LocalGroupService.java:1)__ at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149)__ at com.ca.service.util.aspect.DebuggerAspect.onDebugAnnotation(DebuggerAspect.java:79)__ at com.ca.grouping.service.LocalGroupService.getSearchElements(LocalGroupService.java:837)__ at com.firehunter.usm.DataFactory.getPossibleSystemMembers(DataFactory.java:6069)__ at com.firehunter.usm.DataFactory.checkFilters(DataFactory.java:5449)__ at com.firehunter.usm.DataFactory.checkFilters(DataFactory.java:5397)__ at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)__ at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)__ at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)__ at java.lang.reflect.Method.invoke(Method.java:498)__ at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:418)__ at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183)__ at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1400)__ at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:1005)__ at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:103)__ at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158)__ at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44)__ at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67)__ at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:166)__ at flex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:291)__ at flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:353)__ at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)__ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)__ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)__ at com.liferay.portal.kernel.servlet.filters.invoker.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:31)__ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)__ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)__ at com.firehunter.ump.auth.InvalidHttpSessionFilter.doFilter(InvalidHttpSessionFilter.java:29)__ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)__ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)__ at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73)__ at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:117)__ at sun.reflect.GeneratedMethodAccessor593.invoke(Unknown Source)__ at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)__ at java.lang.reflect.Method.invoke(Method.java:498)__ at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)__ at com.sun.proxy.$Proxy1135.doFilter(Unknown Source)__ at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73)__ at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:168)__ at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)__ at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74)__ at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)__ at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)__ at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:108)__ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)__ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)__ at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:200)__ at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)__ at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490)__ at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)__ at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)__ at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)__ at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)__ at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)__ at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)__ at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:834)__ at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1415)__ at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)__ at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)__ at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)__ at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)__ at java.lang.Thread.run(Thread.java:748)__ [Sanitized]
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 07-20-2020 12:17 PM
From: David MICHEL
Subject: UMP > USM Group Manipulation Errors out
check the portal log in the ump wasp folder
------------------------------
Support Engineer
Broadcom
Original Message:
Sent: 07-20-2020 11:59 AM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Okay dug further and its only broken if I try to modify, create, update any USM Group that is part of an "Account"
If I leave the "Account" field "No Account" it works but when I change it to a client account everything is now broken.
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 07-20-2020 11:50 AM
From: Daniel Blanco
Subject: UMP > USM Group Manipulation Errors out
Seems I cannot do anything in the UMP today for some reason. No matter what usm group I try to modify, create new, update existing it just keeps error-ing out.
I already cycled the UMP box and get the same thing now.
Getting:
An unknown error has occurred.An unknown error has occurred.Refreshing your browser may resolve the issue.
An unknown error has occurred.
Refreshing your browser may resolve the issue.
Details:
com.firehunter.ump.exceptions.DataFactoryException : null
Please check the log for more information.
Stack Trace:
java.lang.NullPointerException
The wasp.log is just filled with java-exception entries.
Any ideas?
------------------------------
Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
------------------------------