Dxim OC does not work when installed on the drive D:

[Alon Az]

Hello ,

I did a new installation of DXIM 20.30 on Windows 2019 

The primary hub was installed on drive D: and looks work fine

After that i did a OC installation on other server (also Windows 2019)

The installation location - D:

BOTH ROBOTS works with administrative user

The last step "start OC" was failed with "Time out" and wasp probe did not started

There are no error messages in the installation log file.

At this point I uninstalled ,and performed a new installation on a driver C:

This time the installation was completed properly and the OC is working properly

BUT , The server administrator team requires me to install on the drive D:

how can i fix this problem , i mean to install on drive d: without errors?

thank you.

[David Michel]

Worked with a client who had it on the D: drive. 
A time out starting wasp is not an indication of a failure just that wasp was not fully activated before the installer timeout was reached. 
If wasp does fail to start the log will have a message, and it may be necessary to set it to log level 5 for details.

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Support Engineer
Broadcom
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[Alon Az]

when i work with robot on C: drive it's work without error.

I heard it was something familiar
Permissions for drive D or something else .....