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403 FORBIDDEN IN Ca UIM 8.51

  • 1.  403 FORBIDDEN IN Ca UIM 8.51

    Posted 04-24-2018 06:11 AM

    hello CA friends,

     

    i got problem in CA UIM 8.51 after the window patch update in win server 2008 r2.

    when i enter url(10.182.97.99:8081).it showing 403 FORBIDDEN....................



  • 2.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Broadcom Employee
    Posted 04-24-2018 06:52 AM

    What are you expecting to be presented on port 9000? This isn't a normal presentation layer port for UIM.

    If this is a primary hub then try 10.182.97.1/uimhome.

    HTH



  • 3.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Broadcom Employee
    Posted 04-24-2018 10:46 AM

    Sorry, not sure where I got port 9000 from!!

    But the UIMhome page is on port 80 now.

    cheers



  • 4.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Posted 04-25-2018 01:11 AM

    sorry,i posted before 9000 as a port number for ump port and i changed it to port 8081.



  • 5.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Posted 04-24-2018 10:18 AM

    Sonam, this thread will be moved to the CA Unified Infrastructure Management community.  nothing will be lost in doing that, if anything you will get more replies to your question and faster. please be sure to follow the UIM Community too!



  • 6.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Posted 04-25-2018 01:13 AM

    sure,Thank you.



  • 7.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Broadcom Employee
    Posted 04-24-2018 11:05 PM

    assume the site is ca uim web portal and had been working prior to os patching - suggest open a support case.



  • 8.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Posted 04-25-2018 03:08 AM

    I removed all "update installed"  file from the OS windows server 2008 R2 and RESTART. But it still showing 403 forbidden.So,what is the next step should i follow for this  ERROR?



  • 9.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Broadcom Employee
    Posted 04-26-2018 04:49 AM

    Hi, I suggest checking the WASP configuration - the key http_port in <setup> part. That will give you the port where wasp webapps will be responding.



  • 10.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Posted 04-27-2018 03:29 AM

    Can you please the  wasp logs .. You have any other UMP server ?



  • 11.  Re: 403 FORBIDDEN IN Ca UIM 8.51

    Posted 04-27-2018 05:26 AM

    Thank you all for your concern,Problem has been solved.I just simply changed my port 8081 to 8080 now it has been working smoothly.

     

    Thank you CA ,#krimi03#YU ISHITANI#Rowan Collis#Melissa Potvin