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BASELINE ENGINE - Queued

  • 1.  BASELINE ENGINE - Queued

    Posted 03-14-2019 06:54 AM

    Hello CA Guys,

     

    Version of CAUIM: 8.5.1

    Baseline_engine: 2.77 

     

    We are facing a problem of queued on baseline_engine probe.

     

     

    Always, the queue got bottlenecked.

     

     

    We already changed the configuration of memory on probe, like follow:

     

     

     

    Anyone have an idea about hohw to solve this case?

     

    VERSION: 

    Cauim 8.5.1

    baseline_engine 2.77

     

    Salu,

    Jean Gomes



  • 2.  Re: BASELINE ENGINE - Queued

    Posted 03-14-2019 07:00 AM

    Hi 

    Check with baseline_engine-2.7.7-HF4.zip from uim hotfix index

     

    https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html



  • 3.  Re: BASELINE ENGINE - Queued

    Posted 03-14-2019 07:07 AM

    Franklin,

     

    Thanks for your reply.

     

    This is the version that we are using in our environment. 

     



  • 4.  Re: BASELINE ENGINE - Queued

    Posted 03-14-2019 07:36 AM

    Hi ,

     

    Can try these KBs

    https://comm.support.ca.com/kb/baselineengineqosmessage-queue-is-piling-up-and-is-yellow-in-the-hub-queue/kb000004425

     

    https://comm.support.ca.com/kb/secondary-hub-baseline-engine-qos-message-queue-turned-yellow-and-is-backing-up/kb000073563

     

    raise a support ticket if issue persists



  • 5.  Re: BASELINE ENGINE - Queued

    Posted 03-14-2019 06:11 PM

    Around how many messages is it processing in a minute?

    Thing is if there are many probe instances with baseline enabled and especially if they are high volume there could be just more than it is going to be able to handle.

    more things to try:

    Open the probe's raw configure
    increase the value for startup > opt > jave_mem_max
    if not already set - setup >
    performance = true
    messagelimitlog = 2
    isNative = false