DX Unified Infrastructure Management

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    Posted Feb 11, 2019 07:06 PM



    I'm configuring ldap_reponse probe, according to docops it needs a domain user to connect to ldap, so we take the same user that we use in APM to connect to the domain and authenticate users. 


    When I Test the connection from IM console the following message appear as result of the test: 


    error in failed to logon user usrwildap


    Does this indicate that we need a user with higher privileges? or maybe there are additional configurations? 


    We put correctly this paramters: 

    Hostname: here I tested the hostname and ip of the ldap server. 

    Connection paramters: "Normal LDAP Connection"

    Base DN: I used the same as the realms configured in APM

    Scope: subtree

    Authentication: GSSAPI

    User: usrwildap

    password: we ensure that the password is correct

    Domian: TIM\, here if I put the name of the domain without the \ symbol, the probe didnt connect. 


    So I need your help to identify any mistakes with this probe. 




    Broadcom Employee
    Posted Feb 11, 2019 08:40 PM

    Hi ,

    Have you tried with Simple Bind 


    Authentication settings: select from one the following authentication types:
    SIMPLE Bind: specify distinguished username and password on the LDAP host. Example, CN=LARS, OU=USERS, DC=COMP, DC=ORG

    GSSAPI (Kerberos): depending on the operating system, the GSSAPI authentication differs


    Are you using SSL ?




    Can also test with other third party tools if getting similar issues