Time display in email message via emailgtw

[Jing Liu]

The clear message via emailgtw shows the time same as the original one.

For instance

as attached image

Question:
1. Is this expected behavior?
2. Is there any way to make the clear message to display the time same as NAS_TRANSACTION_LOG? Seems template of emailgtw can do this.

[Garin Walsh]

Looks like you're using the default html template:

 

The data is displayed with:

 

<td width="100%" bgColor="#FFFFFF"><i><b>Time:</b> $nimts_exp, <b>Arrival Time:</b> $arrival_exp, <b>Assigned To:</b> $assigned_to, <b>Count:</b> $count</i></td>

 

The time variable is $nimts_exp which is consistent with your picture. $nimts: indicates the message timestamp, when it was originally sent.

 

emailgtw Advanced Configuration - CA Unified Infrastructure Management Probes - CA Technologies Documentation  has the full set of variables and their descriptions.

 

I'd suggest using $supptime_exp: indicates the readable form of $supptime. $supptime: indicates the timestamp of the last suppression of this message.