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Export to PCAP No Data

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  • 1.  Export to PCAP No Data

    Posted 08-01-2017 03:59 AM

    I have the following problem.


    There is data and chart in the MTP's Analysis Page. But when try export to PCAP, there is no data.There is nearly 500,000 sessions and about 31 GB traffic volume for the logical port for two minutes period..


    For info, the ADA Console and ADA MTP are running on version 10.5.


    Can anyone help on what to check and investigate on?

  • 2.  Re: Export to PCAP No Data

    Broadcom Employee
    Posted 08-01-2017 11:24 AM



    This is generally due to an issue with your /data array either not being mounted or not functioning at all.

    Can you run a 'df' command on the box via command line and post the results here?

  • 3.  Re: Export to PCAP No Data

    Posted 08-01-2017 07:26 PM

    Dear Jeff,


    Below is the result after running DF command on the MTP box.


    login as: netqos
    netqos@10.x.x.x's password:
    Last login: Thu Jul 6 22:27:35 2017 from 10.x.x.x
    [netqos@cen302e2***99 ~]$ df
    Filesystem 1K-blocks Used Available Use% Mounted on
    /dev/sda2 1412605940 112665836 1228177160 9% /
    tmpfs 24708044 0 24708044 0% /dev/shm
    /dev/sda1 588352 103636 453996 19% /boot
    /dev/sdb1 10738423772 6665109076 4073314696 63% /data
    tmpfs 4194304 3386164 808140 81% /nqtmp/headers
    tmpfs 4194304 4 4194300 1% /nqtmp/tim
    tmpfs 3145728 0 3145728 0% /nqtmp/ReceivedFiles
    [netqos@cen302e2***99 ~]$

  • 4.  Re: Export to PCAP No Data
    Best Answer

    Broadcom Employee
    Posted 08-07-2017 01:10 PM

    Please get a support ticket open so we can take a look via webex.