Hey guys ,
I want to use usage_metering probe latest version for license count but as soon as i deploy the probe , it goes down .
I have 2 doubts , first is that my server is 2.2 Ghz and not 3 Ghz as pre-req requires but i am not sure if it will not allow the probe to start.
Secondly , webgtw probe is not enabled but that also is not mandatory i guess !!
Kindly suggest any change.
The log error is as follows:
I doubt the system speed is the cause, and webgtw is option and not related to the statup failure.
usage_metering should be deployed to the primary hub.
for troubleshooting set controller for log level 3 and usage_metering log level 5
deactivate usage_metering and then activate and check the logs
Have you made any progress based on David's suggestion?
Did you see anything in the logs?
Hello Anmol, can you start the usage_metering from the command line and see which error message you get returned ?
I would suggest to raise a support case for this question.
Hello Anmol, if this would be still an open question can you please raise a support case and we will followup on that ?
Thanks and kind regards,