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Automatic CI creation with CA UIM

  • 1.  Automatic CI creation with CA UIM

    Posted 10-20-2017 12:44 PM

    Hi All,

     

    Whether UIM has a capable of creating CI's in CMDB automatically for the discovered servers ?



  • 2.  Re: Automatic CI creation with CA UIM

    Posted 10-20-2017 12:49 PM

    Hi Praveen, what product are you using for CMDB?



  • 3.  Re: Automatic CI creation with CA UIM

    Posted 10-20-2017 01:15 PM

    Hi Shawn,

     

    CA Service Desk 14.X version 



  • 4.  Re: Automatic CI creation with CA UIM

    Posted 10-20-2017 02:26 PM

    Hi Praveen,

     

    Unfortunately, we do not have an automatic integration.

    However, GRLOADER in CMDB can use a JDBC data source pointing to the UIM database to get the device details from these tables:

    These tables will have what you need:

    CM_CONFIGURATION_ITEM 

    CM_DEVICE

    While it is not an out of box feature to integrate the two, it should not take much time to get it working with CMDB's GRLoader.

    Hope that helps!

     

    CA Service Management



  • 5.  Re: Automatic CI creation with CA UIM

    Posted 10-20-2017 02:28 PM


  • 6.  Re: Automatic CI creation with CA UIM

    Posted 10-21-2017 04:16 AM

    So once GR Loader is pointed to UIM DB ,it gets the information and creates CI's?



  • 7.  Re: Automatic CI creation with CA UIM

    Posted 10-21-2017 07:57 AM

    Yes. It just takes some prep work to decide what fields you want to bring over and to map them. 



  • 8.  Re: Automatic CI creation with CA UIM

    Posted 10-23-2017 03:24 PM


  • 9.  Re: Automatic CI creation with CA UIM

    Posted 10-23-2017 06:58 PM

    Tech Tip: Importing CA UIM devices into CA Service Desk Manager (CMDB) 

    I wrote up a sample way to do this with CA Service Desk Manager (see link)