DX Infrastructure Manager

Expand all | Collapse all

distsrv communication issue

Jump to Best Answer
  • 1.  distsrv communication issue

    Posted 06-30-2017 10:23 AM

    Hi,

     

    I am trying to create a template by drag and drop but I am getting below error.

     

    archive_config_from_probe_failed: Communication error

     

    I checked the solution in knowledge article but it is not useful. Please help understand what is causing this issue and how to fix.

    Below is the method I used now:

     

    "deployed distsrv probe from primary hub to my collector hub"



  • 2.  Re: distsrv communication issue
    Best Answer

    Posted 06-30-2017 11:03 AM

    Hi,

     

    We would need to see the controller, hub (if tunnels involved), and the ADE log to see where the issue is. For this type of issue, a case with CA support would be the way to go.

     

    Thanks



  • 3.  Re: distsrv communication issue

    Posted 07-20-2017 05:41 AM

    thank you, let me do that



  • 4.  Re: distsrv communication issue

    Posted 07-20-2017 05:41 AM

    thank you, let me do that