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  • 1.  CABI Jasper Server 6.3 Installation Failing

    Broadcom Employee
    Posted Feb 08, 2018 01:25 PM
      |   view attached

    We are trying to install CA Business Intelligence Jasper Server 6.3. The current installation user is member of local admin group. Please see the attached screenshot and advise us with perspective solution of this problem.

     

    Thanks in advance. 



  • 2.  Re: CABI Jasper Server 6.3 Installation Failing

    Posted Feb 08, 2018 05:27 PM

    Is it a AD account or a local admin account ? I guess the AD account may not work with Jasper install. Please see below 

     

    Privilege check fails on jasper 6.3 install 



  • 3.  Re: CABI Jasper Server 6.3 Installation Failing

    Broadcom Employee
    Posted Feb 08, 2018 05:32 PM

    Hi Balkar,

     

    I imagine you tried this already from your description, but when you ran the setup.bat, did you "Run as Administrator"?



  • 4.  Re: CABI Jasper Server 6.3 Installation Failing

    Broadcom Employee
    Posted Feb 09, 2018 07:27 AM

    HI kanba01 did the use of a local admin work?



  • 5.  Re: CABI Jasper Server 6.3 Installation Failing
    Best Answer

    Broadcom Employee
    Posted Feb 09, 2018 01:40 PM

    We have an AD group in the local admin group. Support suggested adding individual AD account to the local admin group to resolve that issue and it worked.