Logmon_probe not picking up the port

[PRAGYA94]

Hi everyone,

 

Logmon-probe on my particular robot is continuously down. its not picking up the port, pid, ip .

I have tried 

1. validation

2. activation - deactivation

3. re-deployed the probe with different versions. 

 

still the issue exists. logmon is the only probe creating this issue. 

 

Kindly respond ,what could be done.

 

Regards 

Pragya

[Yu Ishitani]

Hello.

Would you please open a Support Ticket for further troubleshooting.

 

Regards,

Yu Ishitani

[Sam Green]

Hi,

 

Whats the OS? Also, what version of the probe?

 

If you could upload your log file set to L3 that would also help.