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Alert Sync Issue in Bi-Directional Integration

  • 1.  Alert Sync Issue in Bi-Directional Integration

    Posted 10-16-2017 11:44 AM

    Hi All,

     

     We have integrated  Spectrum 10.2.1 and UIM 8.5.1 SP1 in Bi-directional, I could see some alarms are not forwarded to Spectrum ,always there is a mismatch between alarms in UIM and Spectrum anyone facing the same issue ?



  • 2.  Re: Alert Sync Issue in Bi-Directional Integration

    Posted 10-17-2017 09:53 AM

    You will probably need to open a support case for this.

    Did you check the spectrumgtw logs on loglevel 5?

    is nas setup correctly for the alarms that are not making it over?

     

    Please have you walked through this section of the documentation?

    spectrumgtw Troubleshooting and Known Issues - CA Unified Infrastructure Management Probes - CA Technologies Documentati…