CA UIM Installation Error Occur

[Omair_Hasan]

Please provide me solution 

Attachment(s)

logs.txt.zip   437 KB 1 version

logs.txt.zip   437 KB 1 version

[Gene Howard]

you would need to attach the log file from the /tmp directory listed at the bottom of your screen shot for us to help you.

the screen shot is really not enough to provide any insight.

[Omair_Hasan]

Thank you  Gene  , Please check attached logs

[Gene Howard]

you are getting a java jull error

2017-12-22 00:43:31,687 INFO  impl.UIMServerConfigureController:distributePackageDistsrv:2918 [Thread-47]  - ENTER: strPkg: java_jre
2017-12-22 00:43:31,687 DEBUG probe.DistsrvController:distributePackageSynchronous:541 [Thread-47]  - preparing job_add request for job_id: java_jre-1513932211687, job_description: NMS installation, pkg: java_jre, version: null
2017-12-22 00:43:31,688 DEBUG pds.PDSController:sendPDSWithAddr:133 [Thread-47]  - Sending 'job_add' with sid: v0..., timeout: 120000
2017-12-22 00:43:31,844 ERROR impl.UIMServerConfigureController:run:492 [Thread-47]  - NimException caught
(4) not found, Received status (4) on response (for sendRcv) for cmd = 'job_add' name = 'null'

 

I would suggest the following

1) download a new installer and zip file

2) make sure anti virus is disabled

3) delete the nimsoft directory you have currently

4) make sure you right click and run the installer as administrator.