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Cluster Probe error

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  • 1.  Cluster Probe error

    Posted 09-08-2017 03:53 AM

    Hi All,

     

    I am working on cluster probe and as checked & found one instance in cluster is showing down. Also as checked the logs we are getting failed: communication error

    Now can anyone help me on below points:-

    1. How to stop alerts of instance showing down on node.

    2. What steps can be performed to remove error. 

     

    attachments:

    - cluster.log

    - instance showing down

     

    cluster probe version: 3.11

    Robot version: 7.80

    hub version: 7.91

    Attachment(s)

    zip
    cluster.log.zip   1K 1 version


  • 2.  Re: Cluster Probe error
    Best Answer

    Posted 09-11-2017 09:30 AM

    Hi

    What sort of cluster?

    is the node running a robot? if yes are the probes reporting correctly?

    Are you sure the node is not actually down of suffering communication issues.

    we would need to analyse the logs to determine the cause of the error, ths would best be done over a support case. have you already raised one

     

    regards

    Rich