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Probe Discovery is not working in Hubs

  • 1.  Probe Discovery is not working in Hubs

    Posted 03-17-2017 11:45 AM

    Hi All,

     

     In one of our Hub probe discovery is not updating the information in Database,if I delete the cs_key of the robot from discovery server probe means its getting updated.However rest of the 5 hubs are working fine .What will be issue?

     

    Thanks,



  • 2.  Re: Probe Discovery is not working in Hubs

    Posted 03-17-2017 12:03 PM

    Hello Isacc, in addition to the deletion of the cs_key in discovery_server can you please also clean the niscache

     

    https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1480801.html

     

    If this does not help please open a support case so we can have a deaper look into it.

     

    Kind regards,

    Britta Hoffner