So, I'm trying to discover 2 aix servers, in both cases I get "error" from the rsp discovery window.
The log from rsp.log is the follow:
Sep 4 12:04:45:014  rsp: run_command_Others: - Command Timeout
Sep 4 12:04:45:014  rsp: run_command_Others: Received an error - 3. Raising Alarm
Sep 4 12:04:45:014  rsp: run_data_gathering: Failed to execute command /usr/local/bin/pbrun uimssh /usr/sbin/sar -P ALL 1 2
Sep 4 12:04:45:014  rsp: discover_cpu: (xxxxxxxx) ERROR no output from data collection command /usr/local/bin/pbrun userid /usr/sbin/sar -P ALL 1 2
Sep 4 12:04:45:014  rsp: discover_cpu: Performing cleanup for the discover_cpu command
Sep 4 12:04:45:014  rsp: CPU cannot be discovered for host '******'
Sep 4 12:04:45:014  rsp: Time taken in discovering ******=403
I can connect with the user in the server, and I can ran the command properly with an output. It only happens when I'm trying to discover, and it only happens with these two servers, I have several servers with the same configuration and they were discovered just fine.
thanks in advance
Please open a case with support this is probably an issue of the discovery timing out.
There is new fix for this that has not gone GA.
do double check the sshd_conf file on the systems just to make sure they are the same as the working.
Alright, I will open a case then.
Ehm, the sshd_conf files are illegible, all I get is NULL characters with randome legible characters in the middle (perhaps I'm doing it wrong).
Do make sure you can connect using putty from the robot machine using the same user name and password
as you are using in RSP.
If you can not do this work with the system admin to correct this first.
Ok, from two servers where I have rsp probes, I tried to connect to one of the AIX servers and it connect perfectly and also I could run the command and get output.
Also did the same test from the main UIM server.