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SLA Report

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  • 1.  SLA Report

    Posted 01-23-2017 06:14 AM

    Hello Folks,

     

    Usually, when I create a SLA report for any customer, I publish the SLA report and create a SLA portlet on customer account for visualization by customer.

     

    I want to know if there is a way to export the SLA report/SLO report summary on Excel or Spreadsheets format?

    Because on portlet there is only the option of PDF format export.

     

    Anyone could help in this case? 

     

    Regards,

    Jean Gomes 



  • 2.  Re: SLA Report
    Best Answer

    Posted 04-20-2017 08:43 AM

    Hello,

     

    Currently the SLA Report can only be generated as PDF, and it is not possible to save it as excel. 

     

    Thanks



  • 3.  Re: SLA Report

    Posted 04-21-2017 08:40 AM

    Hello Jean, as this functionality is not available yet as per Marshalls update I would suggest to open an idea here in the community for product management tor review it and consider for a future release.

     

    Kind regards,

    Britta Hoffner