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Probe download error

  • 1.  Probe download error

    Posted 08-21-2017 07:25 AM

    Hi All,

     

    We are using UIM 8.5.1 .

     

     

    We are facing below attached error while downloading any probe from (IM) Internet Archive Mode: GA

     

     

    Kindly suggest how it get resolved?



  • 2.  Re: Probe download error

    Posted 08-21-2017 08:23 AM

    Hi there,

     

    can you confirm that you have write permissions to the temp folder?  And that there is enough free space on this machine?

     

    Also, how are you connecting to the internet from this machine? Do you use a proxy server?

     

    Kind Regards,

     

    Martin Fink

    CA Tech Support



  • 3.  Re: Probe download error

    Posted 08-21-2017 11:30 PM

    If you use Proxy Server, please allow encrypted archives through the Proxy Server for a selected User or anything that comes from support.nimsoft.com.



  • 4.  Re: Probe download error

    Posted 08-23-2017 09:14 AM

    Hello Jagdish, is this question answered or do you still see any problems?  If yes I would suggest to raise a support case for this thread.

     

    Kind regards,

    Britta Hoffner

    CA Support