We installed NFA Version 9.3.6 in distributed deployment.
After that we add Harversterv IP and description in System>Harvester tab.
We are facing below attached error when we click on administrator tab.
When we click on Harvester -
When we click on Reporter-
Please suggest how these errors get resolved.
These are monitored by SNMP.
You need an SNMP service running on the Harvester and Reporter Servers.
You also need to configure the Watchdog service with the correct community string.
Few services which are not present in NFA console services tab are.
How can we add above NFA console & harvester services which are not availiable in service tab.
Please suggest what's the issue and how it would be resolved.
Do we have any solution on this??
Please, could you check: If all NetQoS Services are running If the community name "public" is set in SNMP Service/Security If community String "public" is set on NFA web page/Administration/Watchdog Settings
thank you for the reply.
We go through with below link and match all the services and we found.
NetQos and few other services are also not availiable in harverster.
harverster services which are not availiable in services tab.
community name "public" is set in SNMP Service/Security.
community String "public" is set on NFA web page/Administration/Watchdog settings.
How can we add harverster services which are not availiable in service tab.
Those Services that you are not able to see, is not related to Harvester Server, but NFA Console Server.
How can we add above NFA console services which are not availiable in service tab.
Do we have any solution on this.
I Would recommend you to open a CA Support Ticket to check more details in the environment, if is a corrupted installation and check logs.
I found antivirus running at the time of installation, it could be the reason. I have uninstalled CA NFA 9.3.6 and proceeding with fresh install of CA NFA 9.3.7.
Thanks for your help
On Windows there is a hidden directory C:\Program Files(x86)\Zero G Registry that needs to be deleted before reinstalling.
Please follow the Manual with the steps:
Uninstalling the Software - CA Network Flow Analysis - 9.3.6 - CA Technologies Documentation