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sngtw vs sdgtw - Is there any advantage of using sdgtw over sngtw?

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  • 1.  sngtw vs sdgtw - Is there any advantage of using sdgtw over sngtw?

    Posted 05-18-2017 09:17 PM

    Hello All,

     

    I see both sngtw and sdgtw support ServiceNow integration . Are there any specific advantages of using sdgtw (Service Desk Gateway) over sngtw (ServiceNow Gateway)?

     

    Any difference between these two at all? Any thoughts please ..



  • 2.  Re: sngtw vs sdgtw - Is there any advantage of using sdgtw over sngtw?
    Best Answer

    Posted 05-29-2017 09:33 AM

    Hello Phani, the sngtw probe runs out of support and you should use the sdgtw probe instead.

     

    Kind regards,

    Britta Hoffner

    CA Support



  • 3.  Re: sngtw vs sdgtw - Is there any advantage of using sdgtw over sngtw?

    Posted 05-29-2017 07:12 PM

    Thanks for the heads-up Britta