Is there anyway to get around this or is it possible to authenticate to a certificate?
We want to use this for integration between UIM 8.5.1 and ServiceNow however it seems unless the user for the probe instance has the Admin Role in ServiceNow the incidents don't/can't get created. Anyone else had this issue and not feel comfortable having to give a service account the Admin Role and have a work around?
"admin" should not be required.
Service Now: The user configured in the ServiceNow connection profile needs the following roles allocated in ServiceNow to be able to work:
Thanks Shawn, there was some conflicting info we had gotten from support. We tried that combination and all is working properly now.