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  • 1.  NetApp OnTap 9.0 Probe issues

    Posted Mar 13, 2017 09:01 AM

    NetApp OnTap 9.0 issues:

     

    We are currently having issues with a few NetApp probes for our customers - they have been upgraded to OnTap 9.0 but since then we are getitng alerts saying that the AGGR's are 100% used when they are NOT.

    Also - Unable to Expand the Volumes section with the probe to change thresholds on individual Volumes.

     

    The Question has been raised with CA but they only support up to version 8.3 with a new NetApp probe that has been released.

     

    Has anyone else come across this / know a workaround etc....????

     

    many thanks in advance

     



  • 2.  Re: NetApp OnTap 9.0 Probe issues

    Broadcom Employee
    Posted Mar 13, 2017 08:37 PM

    Hello.

    Please let me know which probes (netapp probe, or netapp_ontap probe) you're talking about.

    There are 2 different probes for netapp monitoring.

     

    Regards,

    Yu



  • 3.  Re: NetApp OnTap 9.0 Probe issues

    Posted Mar 14, 2017 05:12 AM

    Hello Yu

     

    The probe in question is the “NetApp” probe

    We are currently running version 1.38

     

    Kind Regards

     

     

    Joe Anderson •  Proact IT UK

    Monitoring Consultant

     

    Mobile: +447 824 505 483

    Grayson House • Venture Way • Chesterfield • S41 8NE • United Kingdom

    JJAnderson@proact.co.uk  | www.proact.co.uk<http://www.proact.co.uk>

     

     

     

    - Delivering Business Agility -

     

     

     

    <http://www.proact.co.uk/email>

     

     

     

    This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed jive-5891203-1zz16i-2-40255c@mail.ca-tech.jiveon.com. Any views or opinions expressed are solely those of the author Joe Anderson and do not necessarily represent those of Proact IT UK. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer. We do not accept responsibility for any errors or omissions that are present in this message, or any attachment, that have arisen as a result of email transmission.



  • 4.  Re: NetApp OnTap 9.0 Probe issues
    Best Answer

    Broadcom Employee
    Posted Mar 14, 2017 05:42 AM

    Hello, Anderson.

    Thank you very much for response.

     

    I'm afraid to tell you that "netapp" probe does not support Ontap 9.

    "netapp_ontap" probe supports Ontap 9 instead.

     

    Regards,

    Yu



  • 5.  Re: NetApp OnTap 9.0 Probe issues

    Posted Mar 14, 2017 05:56 AM

    Many thanks Yu

     

    I will replace the existing probe with the one you have mentioned , see if that fixes the issue

     

    Many thanks

     

     

    Joe Anderson •  Proact IT UK

    Monitoring Consultant

     

    Mobile: +447 824 505 483

    Grayson House • Venture Way • Chesterfield • S41 8NE • United Kingdom

    JJAnderson@proact.co.uk  | www.proact.co.uk<http://www.proact.co.uk>

     

     

     

    - Delivering Business Agility -

     

     

     

    <http://www.proact.co.uk/email>

     

     

     

    This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed jive-5891203-1zz16i-2-40256i@mail.ca-tech.jiveon.com, spieter@proact.co.uk. Any views or opinions expressed are solely those of the author Joe Anderson and do not necessarily represent those of Proact IT UK. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer. We do not accept responsibility for any errors or omissions that are present in this message, or any attachment, that have arisen as a result of email transmission.



  • 6.  Re: NetApp OnTap 9.0 Probe issues

    Broadcom Employee
    Posted Apr 07, 2017 09:11 AM

    Hi Joe, did the netapp_ontap probe provide better performance?



  • 7.  Re: NetApp OnTap 9.0 Probe issues

    Posted Apr 07, 2017 09:18 AM

    Good Afternoon

     

    Yes – thank you… we are currently running the “netapp” & “netapp_ontap” probes side by side until we are happy with the alerts

     

    We will be looking to roll this out over the next few weeks

     

    Many thanks

     

     

     

    Joe Anderson •  Proact IT UK

    Monitoring Consultant

     

    Mobile: +447 824 505 483

    Grayson House • Venture Way • Chesterfield • S41 8NE • United Kingdom

    JJAnderson@proact.co.uk  | www.proact.co.uk<http://www.proact.co.uk>

     

     

     

    - Delivering Business Agility -

     

     

     

    <http://www.proact.co.uk/email>

     

     

     

    This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed jive-453636698-1zz16i-2-402a4k@mail.ca-tech.jiveon.com, spieter@proact.co.uk. Any views or opinions expressed are solely those of the author Joe Anderson and do not necessarily represent those of Proact IT UK. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer. We do not accept responsibility for any errors or omissions that are present in this message, or any attachment, that have arisen as a result of email transmission.



  • 8.  Re: NetApp OnTap 9.0 Probe issues

    Posted Aug 23, 2017 12:40 PM

    Does netapp_ontab  has default dashboard in UMP ?



  • 9.  Re: NetApp OnTap 9.0 Probe issues

    Broadcom Employee
    Posted Aug 23, 2017 04:32 PM

    As per the readme the unified_dashboards package was updated with a netapp_ontap dashboard in rev 2.99 and then enhanced in 3.10.