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UMP is not Opening even wasp probe is running fine.

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  • 1.  UMP is not Opening even wasp probe is running fine.

    Posted 04-05-2017 03:40 AM

    Hi all,

     

    Am not able to open UMP. It is  not Opening even wasp probe is running fine.

     

     

    Can anyone suggest me how to resolve this issue.

     

    SNIP FYI: Error msg

     



  • 2.  Re: UMP is not Opening even wasp probe is running fine.
    Best Answer

    Posted 04-05-2017 02:24 PM

    I would suggest the following

    1) deactivate wasp

    2) use raw config to set loglevel to 3 and logsize to 35000

    3) clear the current wasp.log and portal.log

    4) rename the wasp\work folder to wasp\work_old

    5) rename the wasp\webapps\root to wasp\webapps\root_old

    6) activate wasp.

    7) when you have a port and pid try to login

    8) if you get the same error check the portal.log and wasp.log and open a case with support.