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IM version post UIM 8.2

  • 1.  IM version post UIM 8.2

    Posted 12-29-2016 06:52 AM

    Hi,

    We have just upgraded UIM to v 8.2

    The IM with respect to this version is 4.10 (please correct if I m wrong).

    The IM installer that we have run, did run successfully but still shows the same version of previous UIM i.,e.4.08

     

    Any idea from where to install the 4.10 installer?

    Or will it work post a restart of system?

     

    Thanks,

    Deepika



  • 2.  Re: IM version post UIM 8.2

    Broadcom Employee
    Posted 12-29-2016 09:06 AM

    may need to uninstall  IM and restart the server and the install again from the Nimsoft\install\setup directory



  • 3.  Re: IM version post UIM 8.2

    Posted 12-30-2016 12:51 AM

    We are facing the same issue.

    Will there be any information loss- robots reporting/probes deployed/packages created?

    Are there any backups we need to maintain before uninstalling?



  • 4.  Re: IM version post UIM 8.2

    Broadcom Employee
    Posted 12-30-2016 07:26 AM

    worked with Deepika,  we re run the installation and it has worked successfully and now she is able to see the latest version of IM Console (4.10),
    All probes and packages are intact.



  • 5.  Re: IM version post UIM 8.2

    Broadcom Employee
    Posted 12-30-2016 07:32 AM

    Uninstalling IM only should have no impact on anything in the system as far as deployed probes or packages.

    But with anything it is always good to have a known good backup before doing any uninstall or install.