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Are Maintenance Schedules in USM linked with SLA reports?

  • 1.  Are Maintenance Schedules in USM linked with SLA reports?

    Posted 02-22-2017 05:29 AM

    Hello,

     

    I want to have Availability SLA Report (based in net_connect qos) defined in SLM, to exclude any metrics during a Scheduled Maintenance for a robot defined in USM.

     

    If it cannot be linked with USM schedules, is there any other way to define such a blackout or maintenance at robot or qos level.

     

    Regards,

    Abhijit



  • 2.  Re: Are Maintenance Schedules in USM linked with SLA reports?

    Posted 02-22-2017 08:02 AM

    Hi Abhijit,

     

    Maintenance schedule information is deleted from database as soon as the schedule is deleted in USM, i don't think it will be shown/excluded in the SLA reports.

     

    However, there is an option to add exclude period in SLM by manually adding the date and time which in my personal experience is not feasible if you need to pull out report for large number of devices. secondly, tracking the maintenance schedule timings is a task in itself and is prone to human errors.

     

    I suggest you to submit an idea for the same. 

     

    Regards

    Hitesh



  • 3.  Re: Are Maintenance Schedules in USM linked with SLA reports?

    Posted 02-23-2017 01:19 AM

    Thanks. I will put an Idea for this requirement.