Is it possible to get characters like "å ä ö" in the alarm message?
It works when sending test alarms from NAS, but not when coming from probe (alarm messages tab).
Our UIM/UMP version is 8.50.
hi,
Can you check the following article and let me know if it's helpful for you?
https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1522576.html
Didn't work.
I added this string to the Arguments field:
-Xms64m -Xmx1024m -Dfile.encoding=ISO-8859-1 -Dpds.decoding.charset=ISO-8859-1 -Dpds.encoding.charset=ISO-8859-1 -jar ../lib/alarm_enrichment.jar
Still no Å Ä Ö-characters in the alarm message
To be clear, are you viewing the alarms in UMP/USM or in the IM alarm window? Does it appear differently in one vs. the other?
I am not 100% sure this is supported since Swedish is not an officially supported language for UIM but it may be possible to get it to work...
Yep, same on both UMP and IM
Problem seems to be from specific probes.
It works from 'url_response' but does not work from IBMi/iSeries-probes like 'fetchmsg' and 'jobs'. Probably the same with all other iSeries probes
Hello.
If you are using Microsoft SQL Server, please try this.
-Xms64m -Xmx1024m -jar ../lib/alarm_enrichment.jar
Regards,
Yu Ishitani
Hmm still doesn't work.
Å Ä Ö å ä ö
translates to
Å D O å U 6