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Maintenance Mode Check

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  • 1.  Maintenance Mode Check

    Posted 03-28-2016 04:03 AM

    I have a multi Tenancy Environment of UIM, the issue I face here is that nodes even after putting in maintenance mode are sending alerts. I want to check where are the logs which can state that my node was in maintenance mode from this to this time.



  • 2.  Re: Maintenance Mode Check

    Posted 03-29-2016 10:29 AM

    Increase the log level of nas to 3 and check log during the alert generated time. You can see below log for every alert with the maintenance state

     

    nas: maint: dev_id 'D9772EFD29B0DDB67FF7252C72E3772AB' from 'subscriber' '10.50.208.48' is NOT in maintenance.



  • 3.  Re: Maintenance Mode Check
    Best Answer

    Posted 01-24-2017 06:36 AM

    There is a known behavior in the past at maintenance_mode probe send a false alarm.

    So need to check your current maintenance_mode probe version if is at least at 8.20 version.

     

    For more details I recommend you to open a CA Support ticket!



  • 4.  Re: Maintenance Mode Check

    Posted 01-24-2017 08:56 AM

    If you have remote nas probes you need on those remote nas an extra key:

    maintenance_mode_address = /domain/hubname/hubrobot/maintenance_mode