LUA script - Send email if alert is not assigned to anyone

[Sam Green]

Hi all,

 

I have an old script that can be manipulated to send an alarm if there is no note attached, but is over a certain age old..

 

I'm after a script that will look to see if the alert is assigned to anyone and if not, send an email.  Coupled with an AO profile I can then automate an escalation procedure.

 

I'd be very grateful if someone could take a look at the above script and amend it

 

Thanks in advance!

Sam

 

(Attaching script as attachment)

Attachment(s)

LUA_Script.txt   783 B 1 version

[Sam Green]

Think I have the beginning of this..

 

Script attached

Attachment(s)

LUA_Script_1.txt   803 B 1 version

[Sam Green]

A working script!

 

a = alarm.get("CK46146697-15655")
print(a.notes)
--Is the alarm assigned?
if a.assigned_to ~= nil then
assigned_to = true
else
assigned_to = false
end

require ("library/html-alarms-lib")

recipient    = "[e-mail]"
title        = "Non Acknowledged Alarm"
msg          = " Nimsoft alarm: "..a.message
msg1         = " --- from "..a.hostname

buf = ""
buf = buf .. html_start (title)
buf = buf .. html_alarm_message(msg)
buf = buf .. html_alarm_message(msg1)
buf = buf .. html_end ()

print("Is this alarm assigned?  ")
if assigned_to == true then print("yes") else print("no") end

arrival = a.arrival                        --Sets arrival as the alarm arrival time at the NAS
 
b = timestamp.diff(arrival, "minutes")     --Sets b as the difference in minutes between arrival and NOW (default)
print("\n Difference between alarm arrival and now = "..b.." min")

--if b (time from arrival till now) is more than 1hr and is not assigned then do something:

if (b >= 60 and assigned_to == false) then action.email(recipient,title,buf)
             
else print("This alert has been accepted")

end