DX Unified Infrastructure Management

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  • 1.  CA ADA\Gigastor\NetVoyant\NFA\UCM Chat is now live!

    Broadcom Employee
    Posted Jul 21, 2015 04:27 PM

    Hello Community,

     

    We are proud to announce that we have gone live with a chat option for ADA\Gigastor\NetVoyant issues.

    When you log in to Support Online to open a case with support, there is a new CHAT button available. If you just have a simple question or need some clarification on some feature within these products, instead of opening a case, you can have a quick CHAT with one of use support representatives.

    We are very excited to be able to communicate with you, our clients, in this quick and easy way!

     

     

    Regards

    Charles Nack



  • 2.  Re: CA ADA\Gigastor\NetVoyant Chat is now live!

    Posted Jul 21, 2015 05:13 PM

    Very cool!  Nice way to get answers to product questions.

     

    - Paul



  • 3.  Re: CA ADA\Gigastor\NetVoyant Chat is now live!

    Broadcom Employee
    Posted Jul 28, 2015 11:20 AM

    We are now live with NFA and UCM!!



  • 4.  Re: CA ADA\Gigastor\NetVoyant\NFA\UCM Chat is now live!

    Posted Aug 13, 2015 12:59 PM

    Unified-Communications-Monitor.jpgIndeed it's here If you are unsure about how to use the chat feature, or if you want to see if other products have been added to the support list, go to


    ca.com/chat

     

    You will be directed to the instructions and product list. Good luck!