Is it possible to trigger an alert when a new robot registers with the hub? From an MSP perspective we hit situations when clients install robots onto new machines w/o telling us and then we are never notified until we run an audit check or inventory and discover the discrepancy. Would like to know if its possible to setup something to trigger an alert whenever new robots are registered with the hub.
I haven't seen anything like this built-in. It has also been discussed a bit on this forum before, and I do not think anyone has found a way to do it without scripting.
There are a couple of ways you could script this sort of thing. All of the robots have a created date on the hub, so you could check those to see what is new. Otherwise you would probably have to keep a list of all robots and rescan periodically. You could do this hub by hub, but that could be problematic if robots failover to a secondary hub.
one of the CA consultants was asking for messages to take to the "robot dev guys". One of the things I suggested was audit message for new robots, even if that might be more for the hub.. who knows, hopefully it'll get implemented
I would really hope they add this feature. Some additional scenarios to alert or trigger an alert would be really helpful.
I would like to see:
Have either of you (or anyone else) checked if any audit messages are published to the message bus when a new robot registers with a hub? I have no idea how likely that is, but it seems like a more natural place to find out about something new rather than an alarm.
We have a custom package that runs nimalarm as a postinstall command, and we request this package with request.cfg on our robot installs. That way we generate an alarm with a specific subsystem id on new robot installs that we catch with AO and do some magic with (like trigger configuration of net_connect).