DX Unified Infrastructure Management

  • Private Community
 View Only

  • 1.  Is anyone using RCA / root cause analysis?

    Posted Jul 03, 2013 06:05 PM

    Hi,

     

    I am really wondering is anyone is using RCA.

     

    What can I expect?

     

    Warm regards

     

        Frank



  • 2.  Re: Is anyone using RCA / root cause analysis?

    Posted Jul 04, 2013 07:41 PM

    I can't use RCA, after update the UMP to the 6.2 version  I get an error "The elements you requested don't exist, or the group is empty, or you lack sufficient permission to view them,

     

    Just I had the opportunity of see it on Demo, it looks be good.



  • 3.  Re: Is anyone using RCA / root cause analysis?

    Posted Jul 04, 2013 10:24 PM

    I think I got that error when my relationship_services probe version didn't match topology_agent version



  • 4.  Re: Is anyone using RCA / root cause analysis?

    Posted Jul 06, 2013 10:37 PM

    I got it working, it takes a bit of tinkering, but I got it work in a multi-tenant environment.  

     

    Let me know if you are having troubles, I might be able to help.

     

    --Steve



  • 5.  Re: Is anyone using RCA / root cause analysis?

    Posted Jul 08, 2013 02:31 AM

    Hi Steve,

     

    I get the exact same error. How did you tinker your way out of it?



  • 6.  Re: Is anyone using RCA / root cause analysis?

    Posted Jul 29, 2013 11:15 PM

    Contact me off-line and I can give yo ua hand settign it up.

     

    sternes@gdt.com

    smt1228@gmail.com



  • 7.  Re: Is anyone using RCA / root cause analysis?

    Posted Dec 11, 2015 10:02 AM

    Hi stephenternes, how are you?

     

     

    I'm having troubles with Relationship Viewer, the nodes appear isolated without your connections.

     

    Have you ever had it?

     

     

    Thank you



  • 8.  Re: Is anyone using RCA / root cause analysis?

    Posted Dec 14, 2015 08:36 AM

    I got it running, but for the time being, not used for anything.

    See switches and routers in relationshipviewer with connections. But hosts are listed as "standalone" in bottom of screen.

    Have an idea that SNMP has to be enabled to get connections right. But then 90% of my hosts are VM's, So the big question is: Does it handle this?

    Status seem to be dependent on ping from net_connect. And automatic configuration seem to work from USM. But status are everything from critical to good, with no alarms present....

    Good idea. Hope CA continue development. Documentation is in practice non existent.