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  • 1.  AWS Probe and ELB's

    Posted Jun 18, 2019 07:50 AM
    I have installed the AWS probe version 5.40, configured a profile and see lots of EC2 instances. What I am not seeing is load balancers that I have in the environment. Can anyone suggest a good way to diagnose why I am not seeing these? Is there an additional setting I need to set up? I have read through documentation but not found anything.

    Appreciate any pointers.
    Thank you
    Kevin


  • 2.  RE: AWS Probe and ELB's
    Best Answer

    Broadcom Employee
    Posted Jun 18, 2019 10:05 AM
    Kevin,

    If you already executed/verified all the prereqs:

    https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/aws-amazon-web-services-monitoring/aws-amazon-web-services-monitoring-release-notes

    I would recommend you to open a Support Ticket

    Based on:
    https://ca-broadcom.wolkenservicedesk.com/kb/alb-monitoring-with-aws-probe/kb000125606

    You will need to try a new Version from AWS probe above 5.40 version

    ------------------------------
    Senior Support Engineer
    Broadcom
    ------------------------------

    Original Message


  • 3.  RE: AWS Probe and ELB's

    Posted Jun 18, 2019 10:14 AM
    Alex

    Thank you for the information, the latest version I see in the Archive available is 5.50 for the AWS probe
    Original Message


  • 4.  RE: AWS Probe and ELB's

    Posted Jun 19, 2019 09:22 AM
    Sorry I meant the latest in the archive is 5.40 not 5.50
    Original Message


  • 5.  RE: AWS Probe and ELB's

    Posted Jun 19, 2019 09:22 AM
    Sorry in my last post I meant the latest in the archive is 5.40, are you saying there is a newer version?
    Original Message


  • 6.  RE: AWS Probe and ELB's

    Broadcom Employee
    Posted Jun 19, 2019 09:49 AM
    Please Open a Support Ticket then we can check with Dev Team what is the new build based on the document sent before

    ------------------------------
    Senior Support Engineer
    Broadcom
    ------------------------------

    Original Message


  • 7.  RE: AWS Probe and ELB's

    Posted Jun 27, 2019 05:12 AM
    Kevin ,

    Please make sure the programmatic access you are using has access to the ELB's.
    This could be one of the reason.
    Also , for troubleshooting purpose you can install AWS CLI and check if you are able to view Load Balancer status .
    Check this link for refrence :
    https://docs.aws.amazon.com/cli/latest/reference/elb/describe-instance-health.html

    Thanks
    Anmol
    Original Message


  • 8.  RE: AWS Probe and ELB's

    Posted Jul 12, 2019 10:19 AM
    Edited by Kevin Nelson Jul 12, 2019 10:37 AM
    Thanks for the comment, I installed the AWS CLI and when I run 'aws elb describe-load-balancers' nothing is returned, however if I run 'aws elbv2 describe-load-balancers' it works in the CLI
    Original Message