PAM SOAP OPERATOR NOT ACCEPTING DYNAMIC VALUES TO UPDATE STATUS

[Pradeep Yadav]

I have done integration with third party software with CA PAM 4.3.
Third party application  is creating a Change order in CA SERVICE DESK and third party inserting its unique number( this unique number is used to update the record in third party application)
I am trying to update the status of third party application using SOAP operator. When I pass static parameters in dynamic parameter list its accepting the dynamic parameters values. But when I use any datasets values ( dynamic values) like Process.ticket_number, it's not accepting. Because ticket_ number will be different( dynamic value) everytime a new request is opened.

Any idea how to do it. Your help will be of great help to me.

[Sachin Sawant]

What is the error message displayed.

[venkateswarlu v]

Must match the datatype of both the dataset variable the  dynamic variable datatype. 
Can you post the SOAP operator dynamic variable configuration details.

Venkat

[Pradeep Yadav]

[venkateswarlu v]

Just user the process variable, don't place dynamic (process variable) in double quotes. ensure have value in "process.x"  your variable

[Pradeep Yadav]

Both are string type only.

[Pradeep Yadav]

[Pradeep Yadav]