IT Process Automation

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  • 1.  Workflow Task Permissions

    Posted Oct 04, 2017 09:55 AM

    I have taken my next step in building a workflow.  I was able to use the OOTB examples to send an email, with an example URL (to the task).  However when I click the link, this error is displayed "You do not have sufficient permissions to reply to the task."  Not sure what permission I need to add (in EIAM I believe) and to which object(s).  Any insight is appreciated!

  • 2.  Re: Workflow Task Permissions

    Posted Oct 04, 2017 09:57 AM

    The workflow is attached to a Request Area and when I created a new request with that category, the email was sent.


    Just wanted to add some clarification.

  • 3.  Re: Workflow Task Permissions
    Best Answer

    Posted Oct 04, 2017 10:13 AM

    Hi Celso, 

    If this is indeed a EEM permission problem, and it's a dev environment, you go ahead to EEM server, select the Process Automation App > Login > Manage Identities > Search for your user and add these permission, so basically you can do anything.


    You can find more about it here: Grant Administrators Access to CA EEM - CA Process Automation - 4.3 - CA Technologies Documentation 

  • 4.  Re: Workflow Task Permissions

    Posted Oct 04, 2017 11:29 AM

    Thank you!


    That did allow me to get past the error, but I will take this one group at a time for my Prod system.


    Thanks again!