Error with updating location for contact object

[Anon Anon]

Hi All,

I am trying to update the location details of contact object (cnt) using Update object method in PAM.

The details are getting updated when I check the contact details in service desk interface, however the process fails with following error. Not sure what I miss in the process.

 

Error:Update Object operator

<soapenv:Fault>

<faultcode>soapenv:Server</faultcode>

<faultstring>Error on fetch with attribute list: persistent_id,name</faultstring>

<faultactor/>

<detail>

<ErrorMessage>Error on fetch with attribute list: persistent_id,name</ErrorMessage>

<ErrorCode>1001</ErrorCode>

</detail>

</soapenv:Fault>

 

Please assist with same.

 

Thanks,Saranya.

[Legacy User]

Hi Saranya,

 

‘name’ is not an attribute of the contact (cnt) object.  Use ‘last_name, first_name’ or ‘combo_name’ instead.

 

Regards,

James

[Anon Anon]

Thank you, James. It works fine.