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Error with updating location for contact object

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  • 1.  Error with updating location for contact object

    Posted 10-27-2015 02:40 AM

    Hi All,

    I am trying to update the location details of contact object (cnt) using Update object method in PAM.

    The details are getting updated when I check the contact details in service desk interface, however the process fails with following error. Not sure what I miss in the process.

     

    Error:Update Object operator

    <soapenv:Fault>

    <faultcode>soapenv:Server</faultcode>

    <faultstring>Error on fetch with attribute list: persistent_id,name</faultstring>

    <faultactor/>

    <detail>

    <ErrorMessage>Error on fetch with attribute list: persistent_id,name</ErrorMessage>

    <ErrorCode>1001</ErrorCode>

    </detail>

    </soapenv:Fault>

     

    Please assist with same.

     

    Thanks,Saranya.



  • 2.  Re: Error with updating location for contact object
    Best Answer

    Broadcom Employee
    Posted 10-27-2015 03:19 AM

    Hi Saranya,

     

    ‘name’ is not an attribute of the contact (cnt) object.  Use ‘last_name, first_name’ or ‘combo_name’ instead.

     

    Regards,

    James



  • 3.  Re: Error with updating location for contact object

    Posted 10-27-2015 03:41 AM

    Thank you, James. It works fine.